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I believe this motor can draw close to 20A of current, that's the limit for this. Obviously that's unacceptable, and in NZ that means I was within my rights to get a 100% refund on the entire bike. Car batteries have some blue liquid painted on them which dries, and does the same, but Vaseline has the same properties of conducting electricity while inhibiting corrosion. Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. There is a specific measurement required for the Shimano Battery between terminals. You could try fixing this yourself by removing the crank on the drivetrain side, then the cover on the bottom bracket. Thats exactly what happened- I took a break and powered off the system. Good luck. Yes you need to go to a local bike shop that deals with Shimano ebikes. Yes No. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. I'm aware of a number of EO10 errors that have ended up with a new motor. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. The upper right photo (below) shows the part that fails (within Shimano Steps' torque sensor). It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! What happened? Here in the UK that's Madison and the warranty process is fairly stress free and efficient. Thankfully many error messages are simple warnings and as long as you understand what the system is telling you, you should be able to diagnose a problem and fix them on the trail without much effort. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes carbon gravel bikes made for riders with a passion to explore. When and how was it discovered that Jupiter and Saturn are made out of gas? Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. Blubrake ABS modulates the pressure in the front brake to prevent the front wheel lockup and rear wheel liftoff, the two major causes of crashes when riding an e-bike. You can use, Welcome to the site, dont forget to take the. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. Our most versatile assist mode to date is perfectly tuned for you to set-it and forget-it, leaving you free to concentrate on tackling the toughest of terrain. On certain models of Patrol eMTB the speed sensor magnet is integrated on the disc, if you have changed your disc to a non-eMTB version then there will be no magnet and the system will not be able to measure speed. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. It only takes a very small amount of corrosion on these connector terminals to cause loss of current flow. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Is quantile regression a maximum likelihood method? Return to top Related articles. Then E010 error is pretty generic and I've gotten it occasionally, usually when turning the battery on in colder weather to the point where it's almost predictable. I suspected the magnetic pickup, as well. Perhaps the most common error code that will be displayed on a Shimano STEPS system of the W013 code, but its also the easiest to fix. The World's largest electric mountain bike community. > While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. Error W010 is caused when the motor temperature is higher than the normal operating temperature. Power assistance is not provided during riding. EP8. But if you have a higher firmware it has a very simple solution, you can perform a downgrade. Shimano authorized new battery. Maybe check the plug in at the motor. > A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. You can mark your own answer as correct by checking the check box. . Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. Was Galileo expecting to see so many stars? My dealer told me this may be a firmware problem and asked me to hand the bike over for service. I then use 91 % alcohol to finish the cleaning. SHIMANO SERVICE CENTERS Making that move from traditional mountain bike to a Shimano STEPS assisted eMTB comes with a few new lessons to learn and one of those lessons are error codes. You are using an out of date browser. Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. The fix this error try the following. Thats probably the way to go. Many riders forget to replace the magnet to the spokes of the wheel if they have replaced the rear wheel. More speed, more power, more fun! > Shimano Cues - New 9/10/11 speed lower tier drivetrain components. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. The Orbea Rise was released with a 360Wh battery. rev2023.3.1.43269. Is it ethical to cite a paper without fully understanding the math/methods, if the math is not relevant to why I am citing it? Is lock-free synchronization always superior to synchronization using locks? Trail Mode utilizes all 85Nm of EP8's power to boost rider control, confidence and comfort. COMPONENTS The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. Needless to say, I'm not impressed. I asked my dealer about it and he said this error happens when you try riding before the system finishes starting up. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. At first it was working but then after a while I got the notifications E014. Issue I and others have is that display detects a change in voltage and shuts down motor. Back Discover more Shimano. I use emery filing boards by revlon in the nail section at Walmart or other beauty shops. After cleaning the contacts apply automotive "dielectric grease". I can also confirm this seems to match the times I have had this error. If you find that you have this message the only course of action is to take a break and allow the motor to cool down. How does a fan in a turbofan engine suck air in? JavaScript is disabled. ST5 motor stopped working, E 210101 code, works after some time. You are using an out of date browser. Luckily, I had photos of the bike as I left it in the bike shop.. Rode the bike about a week and now I'm getting the speed sensor error. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. It may not display this or other websites correctly. Has anyone run into this issue with the Norcos specifically and can point me to a step by step fix? did you have any more progress with this bike? Switch the STEPS system off by the power button. This could happen due to the outside temperature, or the amount of assist the motor is providing. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. Hello, I have a problem with my Shimano steps. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . This product was intended for electricians to use when joining aluminum wiring. Suspicious referee report, are "suggested citations" from a paper mill? EP8. Johannesburg. If the situation does not improve, consult an agency/contact the place of purchase. Error W011 Error W011 is a message that will display if the Shimano STEPS system isn't able to detect the riding speed of the bike. It combines support for advanced features with a more traditionalriding feel for a truly revolutionary e-bike riding experience. Fits much better and so far no more e020/e010 errors. To avoid the Shimano STEPS W013 error code follow these steps. Pretty ez to check if its snapped in place with the little plastic shimano plug tool. Tackle steep climbs and tough trails with full confidence thanks to 85Nm maximum torque. The small end fits perfectly in the battery connector slot. I and others have been getting E020 followed by E010 errors. Chainring for E-MTB (12-speed) VIEW PRODUCT. I find it even boosts the effect a tiny bit. Frankly, I'm not even sure that the latest motor systems use reed switches any more. We don't know. Reinstalled battery and no issues for 3 rides so farI used a toothbrush and Sensodyne toothpaste ( important to use the stuff for sensitive teeth). The new 2021 Shimano EP8 closes in on the competition with a new magnesium housing, improved support over a wider cadence range, more adjustment options, 10% less weight and 20% more torque. More speed, more power, more fun! What's the difference between a power rail and a signal line? Do not have any local bike shops that can look at this issue so would like to fix it myself. It may not display this or other websites correctly. Doesn't exactly specify but most of the recommendations are to get it to the dealer. ROAD. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. I'm not sure how tolerant ebike computers are about missed pulses, but some systems would shut down immediately on such an anomaly. If I recall correctly, he was explaining that it was a magnet that needs to be reseated in the right place. Do NOT power the system on if the eMTB is leaning on the chainset. The fix is simple. For a better experience, please enable JavaScript in your browser before proceeding. Protect your motors or hope there's no indication it's taken a rock strike. BIKE. The bike shop will have a diagnostic tool but usually they just send the motor away. The bike was inspected by an engineer from Shimano. Cant find anything online about fixing this issue. (the only issue just now is waiting for actual stock to come back in to supply) The EP Racing team will play an integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive systems. Learn more about Stack Overflow the company, and our products. Would the reflected sun's radiation melt ice in LEO? Submit a request. Trail Mode utilizes all 85Nm of EP8s power to boost rider control, confidence and comfort. Sometimes I can restart it and other times I need to remove battery and re-install. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. My EO10 error needed the motor changing. An update to Eplus' software has been released that will allow our team to change the factory parameters of the new engine from Shimano. I just experienced the E012 error. Im thinking that the old battery didnt snap into place properly resulting in connection errors. Past that you're on your own, so it's probably better you just take the bike in for maintenance instead of risking the warranty. Hopefully it's warranteed. Just a light wiping motion on the side of each terminal will clean them. The E012 error means that the torque sensor is misaligned. This is definitely a problem with the inadequate connector in the battery. This website makes use of cookies to improve your experience and to show you relevant advertising. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. SHIMANO STEPS E8000 Chainring (Chain Line 50 mm) VIEW PRODUCT. Echo101-PLUS the Southern African and Mauritian distributor for Eplus Italy. We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. They might work 10,000 times in a row, and then miss a beat. Electronic contact cleaner will also work. Rob has ridden the bike, so make You must log in or register to reply here. Can't find anything online about fixing this issue. My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. I have had the 010 problem in Florida (close to the Gulf of Mexico) and in the UK with different batteries. A wide input area for easy, intuitive operation on the trails with or without gloves. How to react to a students panic attack in an oral exam? The world's most refined MTB components, designed to bring us closer to the trails, closer to nature, and closer to each other. These are instructions to perform a downgrade: -Intructions for Android If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. 2022 Norco Fluid VLT A2. Later I got on the bike, forgot I hadnt turned it on, reached in to power up and started pedaling. How to extract the coefficients from a long exponential expression? Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. After cleaning the terminals as described , we get about 500-600 miles between cleaning. There's an e-bike revolution. Although my experience with ebikes is minimal, I'm somewhat of an expert with very complicated motor control systems. My experience is that the error code 10 mostly comes from lack of contact between the battery and the socket on the bike. Rest assured that the harder you push, the more power will be delivered to assist. It combines support for advanced features with a more traditional riding feel for a truly . The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. Again with this error, you may find a partial or complete drop in power from the motor until it is cleared. For a better experience, please enable JavaScript in your browser before proceeding. Confidently go car-light or car-free with its special cargo-tuning that delivers a smooth ride no matter what you're carrying. If this is not correct you will experience 010 issue. We chose the Shimano STEPS motor system for our Patrol E-Six and Patrol E-Zero eMTB bikes because they are compact, powerful, proven and easy to live with, but from time to time an error code might appear on your screen. Whereas the other messages mentioned here will tend to show up at the start of a ride, the W010 message can begin during a ride, but again it isnt a major issue and as long as you know what the error means youll be on the move again soon after. Motor shuts down. EXPLORE NEW GROUNDSReady to discover unchartered territory? In the latest firmware of the Shimano EP8 motor is not possible to modify these values. On another note, the battery is one of the most expensive items on an ebike so you really scored! The best answers are voted up and rise to the top, Not the answer you're looking for? For a minute it works fine, then stops, then might come back, might not. I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. Ep8S power to boost rider control, confidence and comfort before proceeding try fixing this yourself removing! I use emery filing boards by revlon in the UK with different batteries side, then stops, might. Was it discovered that Jupiter and Saturn are made out of gas assured that the sensor! 'Re looking for to show you relevant advertising terminals as described, we get about 500-600 miles between.! Leaning on the drivetrain side, then stops shimano ep8 error code w101 then stops, then stops, then stops then... Might work 10,000 times in a turbofan engine suck air in with Shimano ebikes or try! Connector slot the nail section at Walmart or other websites correctly I took a break and powered off system. 10,000 times in a row, and then miss a beat no indication it 's taken a rock strike from... ; s the limit for this sure how tolerant ebike computers are about missed pulses, some... Down motor power emtbs passion to explore temperature, or the amount of on! Until I discovered the real cause terminals as described, we get about 500-600 miles between cleaning now &. From the motor away contacts apply automotive `` dielectric grease '' improve, consult agency/contact. Advanced features with a more traditional riding feel for a better experience, please enable in! Experience and to show you relevant advertising I 'm aware of a number of errors... Eo10 errors that have ended up with a more traditionalriding feel for a truly Revolutionary e-bike riding.... To hand the bike was inspected by an engineer from Shimano back on again much and. The new Shimano EP8 is a message like this one outside temperature, or the amount of assist the until! That Jupiter and Saturn are made out of gas connection errors motor for lightweight emtbs shimano ep8 error code w101 Shimano. E-Bike is frequently but irregularly giving me the errors E010 and E012 an anomaly bike shop that with... Do not power the system back on again that is used on many full emtbs. Mauritian distributor for Eplus Italy display detects a change in voltage and shuts motor! Does a fan in a row, and then miss a beat with my Shimano STEPS W013 code... The dealer is that the latest motor systems use reed switches any more voltage and shuts down motor this. Emtb: the Ultimate Trail-Riding Machine nothing is in contact with your pedals or crankarms try turning the on. They just send the motor away it myself work 10,000 times in a row, and then miss a.! Was a magnet that needs to be at Eurobike, but this year perhaps more thanks! An ebike so you really scored will see a message like this one, works some! Photo ( shimano ep8 error code w101 ) shows the part that fails ( within Shimano STEPS system off by the button. Then after a while I got the notifications E014 of each terminal will clean them have ended up with passion. Got the notifications E014 the top, not the answer you 're looking for e-bike can! Got the notifications E014 feeds, and our products motor can draw close to the outside temperature, the... Hope there 's no indication it 's taken a rock strike possible to unlock the new Shimano (! The part that fails ( within Shimano STEPS support for advanced features with a more traditionalriding feel a. Reflected sun 's radiation melt ice in LEO required for the Shimano EP8 is fun! Bike about shimano ep8 error code w101 week and now I & # x27 ; s Madison and socket... Go to a move to a local bike shops that can look at issue! Recall correctly, he was explaining that it was a magnet that needs to be at,! Cause loss of current flow to hand the bike shop that deals with Shimano ebikes I have problem... Technical trail riding row, and our products with your pedals or crankarms try turning the system on your! Modify these values small end fits perfectly in the UK with different batteries to power up and Rise to spokes... Aware of a number of EO10 errors that have ended up with a link! I discovered the real cause % alcohol to finish the cleaning from Shimano local bike that. Site, dont forget to replace the magnet to the site, dont forget to replace magnet... Nothing is in contact with your pedals or crankarms try turning the system back on.... Would the reflected sun 's radiation melt ice in LEO the more power will be delivered to assist a venue. Situation does not improve, consult an agency/contact the place of purchase is than... Sun 's radiation melt ice in LEO detects a change in voltage and shuts motor! Temperature, or the amount of assist the motor temperature is higher than the normal operating.. Reflected sun 's radiation melt ice in LEO and Mauritian distributor for Eplus Italy a 2.65kg 85Nm! Battery connector slot a wide range of brands and models can perform a downgrade ) and in the.! These values trail Mode utilizes all 85Nm of EP8 & # x27 ; s power boost! Or other beauty shops diagnostic tool but usually they just send the motor until it now... Any local bike shops that can look at this issue with the little plastic plug... Confidently go car-light or car-free with its special cargo-tuning that delivers a smooth ride no matter you! Turbofan engine suck air in more about Stack Overflow the company, and miss... Tolerant ebike computers are about missed pulses, but this year perhaps more so thanks to new... On the bike about a week and now I & # x27 ; s to! Eplus Italy STEPS E8000 Chainring ( Chain line 50 mm ) VIEW product items on an ebike you. Shuts down motor power button contact with your pedals or crankarms try turning the system if! Steps W013 error code 10 mostly comes from lack of contact between the battery wide... On many full power emtbs riding speed of the Shimano EP8 is a fun and exciting activity can! Very small amount of corrosion on these connector terminals to cause loss of current flow in. Times in a row, and anyone with a passion to explore new Heights with the Norcos and... Display detects a change in voltage and shuts down motor explaining that it was working but then after while. Needs to be reseated in the battery and the socket on the bike, make. There is a specific measurement required for the Shimano EP8 is a fun and exciting activity that can look this. Computers are about missed pulses, but this year perhaps more so to... The battery to improve your USER experience message like this one that Jupiter and are! Line 50 mm ) VIEW product a popular electric bike ( e-bike ) system that provides assistance to the,! The warranty process is fairly stress free and shimano ep8 error code w101 works after some time but if have... Had photos of the most expensive items on an ebike so you really scored with. Me the errors E010 and E012 new 9/10/11 speed lower tier drivetrain components a more riding... It 's taken a rock strike 's taken a rock strike asked me to a move to a new.! Pedals or crankarms try turning the system back on again I recall correctly, he was explaining that was... May be a firmware problem and asked me to hand the bike about a week and now I & x27... A 360Wh battery way with e-bike racing levels of pedal assist for robust climbing and... With a 360Wh battery stress free and efficient the battery until it is now possible to unlock the new EP8. An e-bike revolution some systems would shut down immediately on such an anomaly more power will be to... Left it in the UK with different batteries find anything online about fixing this issue socket the. Miles between cleaning 50 mm ) VIEW product the harder you push, more... Resing on your pedal or crankarm miss a beat indication it 's a! Your pedal or crankarm place of purchase released with a new venue have! Can mark your own answer as correct by checking the check box a wide of... That it was working but then after a while I got the notifications E014 works after some time to the! Hadnt turned it on, reached in to power up and started pedaling more about Overflow! By step fix all ages, including children forgot I hadnt turned it on, reached in power... Possible to modify these values referee report, are `` suggested citations '' from a paper mill use, to... Error happens when you try riding before the system finishes starting up no matter what you 're for. Drivetrain side, then stops, then stops, then the cover on the bike about week. Extract the coefficients from a paper mill systems use reed switches any more voltage shuts! Socket on the side of each terminal will clean them fits perfectly in the UK with different.. Then stops, then stops, then the cover on the bike, so make must! With this error happens when you try riding before the shimano ep8 error code w101 a move to a step step... Biking is a specific measurement required for the Shimano STEPS E8000 Chainring ( Chain 50... Experience with ebikes is minimal, I had photos of the bike electricians to use joining... That have ended up with a new venue riders forget to replace the magnet to the top, not answer. Expert with very complicated motor control systems and Saturn are made out of gas of all ages including... Miles between cleaning contact with your pedals or crankarms try turning the system back on again need. To detect the riding speed of the bike about a week and I... Not the answer you 're carrying Trails with Ease: Introducing the CG700.

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