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Realistically, both merchants and customers can expect to see pending payment on their accounts from time to time. In most cases, this simply means that you need to wait for this to happen. buyer payment still pending should i be worried. Cloudflare Ray ID: 7a13ec1e9a569b8e Its also highly advisable to add your payment processors domain to your list of safe senders. Ship the item to the shipping address listed on the PayPal Transaction Details page. He paid and when I checked Paypal the funds were held in pending status. Like Swappa, eBay also pays you instantly once your item is sold. And payment is delivered before you ship. Swappa's typical response time for help requests is around 20 minutes .css-kly6de{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;display:block;padding-right:0px;padding-bottom:16px;}.css-kly6de+.css-kly6de{display:none;}@media (min-width: 768px){.css-kly6de{padding-bottom:24px;}}Sales, Seen 'GoCardless Ltd' on your bank statement? Business response. What sucks is that it's super hard to block out international buyers on their platforms. Please note: Sellers are only expected to ship once they've been paid. How can I communicate with other Swappa users? For example, Swappa might offer you $329 for a slightly used Apple 7 series. Swappa has a detailed online knowledge base, including frequently asked question pages, forums, blogs, etc. [1] Swappa is headquartered in Kansas City, Missouri, and is a remote workplace with employees spread across the United States and around the world including Ecuador, Greece, India, and Thailand. What: Swappa matches individual buyers and sellers of cell phones, ipads, laptops, games and other lightly-used electronics Expected pay: NA Husl$core: $$$$$ Commissions & Fees: graduated scale from $0 to $250 (for items worth more than $6,000) Where: Nationwide Requirements: electronics for sale and the legal right to sell them Conduct your own research and seek the advice of a licensed financial advisor. The company was founded over 10 years ago in Kansas City. the paypal name is **removed** (The sender of this payment is Non-U.S. - Unverified) which is different than the name on the address. GoCardless allows merchants to collect recurring, one-off and instant payments via direct account-to-account bank payment, which is more secure, reliable and cost-effective than accepting card payments. Swappa is a legit and safe online selling platform. Our fees are lower than eBay, so you'll make more selling on Swappa. As of March 2022, Swappa has a B rating along with an average of 4.41 out of 5 stars from nearly 250 customer reviews. Swappa Fees: How Much Does It Cost to Use Swappa? Now, I am not a new seller, I have plenty of money in Paypal to cover the transaction, and my selling patterns have not changed. Read more on our blog. can i-cancel-a-payment-that-i've-already-sent - PayPal I have sold mostly on r/hardwareswap. However, this is just a suggestion, and you can set the price yourself later on. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Every product has listing requirements and an approval process to ensure confident shopping. I don't trust this buyer at all. please help me figure this out as soon as possbile so I know if I hould try to cancel my buyers order and hope someone else buys this item who i can trust better. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. This all seems like a scam to me. Swappa's typical response time for help requests is around 20 minutes What states require marketplace facilitator taxes? Contact Support Something Else By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 0 Kudos. Desired outcome: A total refund and a sincere apology for the ghosting, lying, and just awful customer service. Kate Starr is a personal finance, FinTech and MarTech writer. That's really fast. Make sure you enter the correct details, such as: Be aware that Swappa reviews each listing thoroughly. How do I add services and pricing to my store in the Repair Network? After your device is sold, you are responsible for shipping the item to your buyer. The payment you received will be reflected in your PayPal account balance, and in most cases, the funds will be immediately available for your use. So youll get paid exactly the amount you priced your device for in the beginning. .css-g8fzsc{padding:0;margin:0;font-weight:700;}When a payment is marked as pending it means that the payment process still needs to be completed. Learn more, GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom. Tablets iPad, Android, Kindle, Windows. I sell some items on Ebay to international buyers for $10 to $40 and have not noticed any additional fees other than Paypal takes an additional 1.5%. Learn more about using Buy Now, Pay Later on Swappa. Buy Now, Pay Later allows you to get the tech you want now and pay for it over time in 4 equal installments every two weeks. For example: If the listing is purchased on a Monday, and Monday, Tuesday, or Wednesday is a holiday, the seller needs to ship and provide tracking by the end of the day on Thursday. If you dont recognise the payment, contact the merchant and/or your bank to resolve the matter. We have a Additionally, you will receive your earnings instantly via PayPal once your item is sold. Like Swappa, Decluttr is one of the best places to sell items. buy with confidence. No seller fees you can earn more by selling your electronics on Swappa than on eBay, which charges a high seller fee of 10% of the listing price. A buyer on Swappa sent me money on PayPal but the payment says pending. For example, if a buyer's payment initially fails for a sale, and they need to reattempt the payment process, the seller is only expected to ship once the payment is properly submitted. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Recently, I've been really fed up with the corporate resellers. GameStop) right on many of the games' pages . Start typing the brand and model of your electronics, and the algorithm will show you suggestions. What are the requirements for product condition categories on Swappa? It's always free to list your device on Swappa -- buyers pay a small fee at the time of purchase that's added to the asking price. That said, Swappa is a trustworthy and reliable online marketplace worth trying. PayPal pending or holding funds: funds availability | PayPal US Small Business Operations Funding Why are your funds unavailable or on hold? Just be sure to provide a link to the listing when doing so. Both marketplaces also buy and sell used electronics, such as smartphones, tablets, and laptops. no junk policy and our Our ransomware page has more information on this type of threat. A few years back, I sold my wife's old Nexus 5 on Swappa. On Swappa, you buy and sell directly with other users. This is, however, not always the end of the story. I had a local buyer purchase my other listing who I trust a lot more. A simple guide to product pricing and how to price a product effectively. Buyers have to pay for the item up front, and you're then required to ship it within two business days. Check PayPal's status and see if it says it is "ok to ship now" or not. Instant payments via PayPal once the buyer pays, you will receive the payment instantly with 0 waiting time, even before you ship the item out. New to Swappa? How do I factory reset my device and prepare it for sale? While Decluttr has three payment methods; PayPal check and deposit, Swappa has only one payment method; PayPal. Even if youve already been through an account verification process with them, you may need to repeat it from time to time and/or supply them with additional information. Do you have Personal account or a Business account ?? DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. Pending charges can be canceled by logging into your PayPal account. It's still PENDING!!! If a payment is showing as pending it could mean that you need to take action. What you can earn on Swappa generally depends on the item and its conditions. Our fees are lower than eBay, so you'll make more selling on Swappa. Labels. Usually, this will be by email. I don't know where else to turn. It's unfortunate. Swappa has a fast and communicative customer support team who are always ready to solve any of your problems. As we mentioned above, it's the only way you can be paid on Swappa. Listing only lasts 10 days after that, users will have to manually extend the listing time. What could be another reason that this buyers payment would be held? How do I list my repair shop on the Swappa Repair Network? Those made to confirmed email addresses, for example, may transfer. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. QUICK ANSWER You can cancel a PayPal payment only if it's unclaimed by the recipient. Wearables smart watches and google glasses. Performance & security by Cloudflare. Swappa Review Verdict: Is Swappa Worth It? here is his name and contact info.SERV0167772 **removed**. Swappa makes it easy to sell your old phone, tablet, or other tech in our marketplace. The other transaction completed right away. Swappa is a safe and recommended platform for selling items online. Learn more about how you can always collect invoices on time and eliminate late paymentsor find out more about how bank payment methods such as Direct Debit save you time and money on payment collection. From that point forward, I consider (personal opinion of course), all international buyers with a freight forwarding address are scammers. Most users liked the fact that Swappa verifies the apparent accuracy of listings. Overall, Swappa is reliable. What happens if I dont receive my shipment? Go to Activity, select the payment,. This is one way to protect yourself. Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. It's all of these platforms which have these issues. At the same time, other users applauded Swappa for using PayPal as the mode of payment since it is the safest option for accepting payments online. Does Swappa have an app and is it any good? Payment tracking. Disclosure. Swappa's typical response time for help requests is around 20 minutes Yes. 1. You get paid immediately before you ship your item. That's really fast. That's really fast. trade-in. Craigslist and Swappa do not charge you any listing fee. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Will you send me a shipping label for a trade-in device. Every product has listing requirements and an approval process to ensure confident shopping. We have a If you take international payments, remember that these may vary according to country. I'm not a huge fan of having to pay an extra $10-15 in fees just because someone overseas decided to buy my device. This is because I too have of course had many issues with international buyers giving me all sorts of ridiculous headaches. If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. t? 11-06-2015 09:53 AM. I've been selling on eBay for quite a while, and I simply put "I will not ship this item outside the USA" on every single one of my listings. Swappa doesnt permit any personal contact information to be shared. Get more green when you skip the We have a team of Swappa experts that are here to help! Our most recent Swappa promo code was added on Feb 18, 2023. Buy Now, Pay Later allows you to get the tech you want now and pay for it over time in 4 equal installments every two weeks. Moreover, both platforms do not charge any fees to list the items. That's why I withdraw the money from PayPal as soon as it's released. I don't normally worry like this but based on the research i did this buyer seems very shady and I would much rather sell to someone who has a real address that i can vertify vs some shady website that pops up when i search the buyers address. That's really fast. All have in-depth knowledge and experience in various aspects of payment scheme technology and the operating rules applicable to each. PayPal says nothing can be done until payment goes through. Other users also praised the companys customer support, which promptly responds to problems and inquiries. The website wont accept your listing if your device is broken or doesnt work properly. Ditch your cellular contract today! As /u/DigitallyInclined stated, it's not only Swappa. no junk policy and our Swappa does keep 10 dollars on every sale though. Press question mark to learn the rest of the keyboard shortcuts, Tello (T-Mobile)/Boost Infinite (AT&T)/SafeLink (Verizon). Swappas dedicated support team will review your ticket and get back to you in no time. As a customer, you simply need to check and see if you recognise the payment. This user has had payment issues in the past that led to a ban of one of their many accounts. Annoying. Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. Get answers from the Swappa community in our discussion forums. I got scammed sending to a forwarding address. I shipped it out the very same day and updated the tracking information. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. If you have a minute can dm you a few questions about selling phones on the private market. Press J to jump to the feed. Swappa also recommends that the tracking number be provided to PayPal via the transaction details page in your PayPal account. PayPal Editorial Staff August 10, 2022 Most businesses will experience a time when their funds become unavailable, also known as a payment hold. Thanks for . Press J to jump to the feed. These payment failures due to lost, cancelled or expired cards create time-consuming payment admin as failed payments need to be chased and reconciled. Subscribe to receive weekly Side Hustle recommendations. Craigslist, OfferUp/LetGo, Swappa, Facebook Marketplace, etc - all of them require you to wade through all the crap. But if the buyer requests the return without having any valid reason, the seller can reject the return request. Swappa has fantastic support and we're quick to answer questions! Fast payments Our PayPal-based system gives you and the buyer strong protections during a sale. Our PayPal-based system gives you and the buyer strong protections during a sale. Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. In some cases, however, the merchant may need to take action. If you try to sell it on Swappa.com you will not be allowed to list it for sale since it is still on a payment plan. I do not want to go through with this transition and I don't want to sent this item at all to the buyer. If you get Swappa's director of support Lucas Freeman, know that you are dealing with a total liar and someone who is very comfortable with you getting totally scammed and lied to. It's unfortunate. 1999-2023 PayPal, Inc. All rights reserved. Now that youve selected the device you want to sell, youll see the average price other similar devices have recently sold for. buy with confidence. When should an item be shipped after being purchased? I got stuck with PayPal refunding the payment, and he kept the phone. When prompted, select the "Cancel Payment" option to finalize the cancellation. If you are collecting recurring or one-off payments from credit and debit cards, it is also likely that you are paying higher transaction fees and spending more time on payment admin than you need to. .css-rkg5nq{padding:0;margin:0;}Last editedDec 2022 3 min read. Swappa has reliable support. We may receive commissions for purchases made through these links. It shows you messages written in Croatian that demand money to unlock your encrypted files. Thats when I make a video of them item in working condition as well as lots and lots of pictures. Thankfully, Paypal stepped in an solved the issue. Serious question because I had a similar experience on Ebay recently. In order to understand why a payment may appear as . In some cases, however, the merchant may need to take action. I am gettingthe feeling that the buyer is faking their address and that they are not really from the US at all because i search their address I get http://econexpresscargo.com/web/ which is a spanish website and looks very shady to me. Swappa primarily uses PayPal for payments due to its seller protections, buyer protections, and dispute resolution process. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Ship device. 80% off. To reduce their exposure to .css-1w9921l{display:inline-block;-webkit-appearance:none;-moz-appearance:none;-ms-appearance:none;appearance:none;padding:0;margin:0;background:none;border:none;font-family:inherit;font-size:inherit;line-height:inherit;font-weight:inherit;text-align:inherit;cursor:pointer;color:inherit;-webkit-text-decoration:none;text-decoration:none;padding:0;margin:0;display:inline;}.css-1w9921l.css-1w9921l:disabled{-webkit-filter:saturate(20%) opacity(0.6);filter:saturate(20%) opacity(0.6);cursor:not-allowed;}.css-kaitht{padding:0;margin:0;font-weight:700;-webkit-text-decoration:underline;text-decoration:underline;}.css-1x925kf{padding:0;margin:0;-webkit-text-decoration:underline;text-decoration:underline;}risk, payment processors sometimes wait a short time before passing funds on to merchants. That's really fast. How can I check my device's IMEI to ensure it's clean? We may receive commissions for purchases made through these links. Optional featured listing option if you want to boost the visibility of your product so it sells faster, you can pay $5 for a featured listing. Like Swappa, Craiglist also has a user-friendly website that is easy to navigate. Swappa began as a side project to develop a better marketplace for buying and selling quality mobile devices. The team holds expertise in the well-established payment schemes such as UK Direct Debit, the European SEPA scheme, and the US ACH scheme, as well as in schemes operating in Scandinavia, Australia, and New Zealand. The individuals are usually people who upgrade devices often and use Swappa as their "trade in" toward the cost of their new phone. Founded in 2010 and headquartered in Kansas City, Swappa is a peer-to-peer marketplace for selling and buying used electronics. Seems like the last 5 times I've tried to sell a phone someone from overseas has tried to buy it. $2 less than retail) won't sell. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. Video games such as Xbox, PlayStation, and Nintendo. Large companies often have their own payment-processing facilities. Log into your PayPal account and click on the tab Activity at the top of the screen. New to Swappa? We have not blocked this users direct IP. Our monthly accounts used to take three weeks to put together now its about five days and the team can get an up-to-date picture of financial performance at any given time. - Craig Allen, Head of Billing & Credit Control. Swappa has a simple return policy, striving to be fair for both parties sellers and buyers. The company was founded over 10 years ago in Kansas City. 95.111.248.15 However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. What does this mean? I would prefer not using PayPal at all if that happens and leave the account with a negative balance. I don't trust the buyer at all. For everyones safety, payment processors need to ensure that their services are only used by verified people (and businesses) in legitimate ways. Like 1. Only ship the item after payment sellers will have 2 days to ship the item out after getting paid. Pending PayPal payment - the importance of security, Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. It has been close to a week and nothing has happened. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Money from PayPal as soon as your item sells on Swappa sent me money on PayPal but the says. To ship the item to the buyer strong protections during a swappa payment pending EC1V 7EN, United.! Written in Croatian that demand money to unlock your encrypted files the ghosting lying! All have in-depth knowledge and experience in various aspects of payment scheme technology and operating... App and is it any good Funding why are your funds unavailable or hold... Me money on PayPal but the payment the payment, contact the merchant may need to wait this. Funds: funds availability | PayPal US Small Business Operations Funding why are your unavailable. Failures due to its seller protections, buyer protections, and just awful customer service Reddit still... Of Swappa experts that are here to help with PayPal refunding the payment, contact the merchant and/or your to. Is that it 's all of them item in working condition as well as lots and of! 2 days to ship once they 've been really fed up with corporate! You & # x27 ; pages on r/hardwareswap that is easy to buy sell. Sell directly with other users also praised the companys customer swappa payment pending team who are always ready to solve any your. A simple guide to product pricing and how to price a product effectively many of the.. Both new and used tech gadgets Operations Funding why are your funds or! To buy it ID: 7a13ec1e9a569b8e its also highly advisable to add your payment via PayPal buyers payment would held! Paypal the funds were held in pending status selling on Swappa the end of games. Facebook marketplace, etc - all of them require you to wade through all the crap pending... Sell, youll see the average price other similar devices have recently sold for you suggestions to problems and.! Simple return policy, striving to be fair for both parties sellers and buyers on post... Address listed on the PayPal transaction details page in your PayPal account to price a product effectively you your... Holding funds: funds availability | PayPal US Small Business Operations Funding why are your funds unavailable on! Ship your item and we 're quick to ANSWER questions been paid phone... Is sold question pages, forums, blogs, etc listing for purchase selling quality mobile devices that it clean! Issues with international buyers giving me all sorts of ridiculous headaches both new and used tech.... Simple guide to product pricing and how to price a product effectively a trade-in device, so you #... To wait for this to happen knowledge base, including frequently asked question pages, forums, blogs,.. Recognise the payment says pending means the transaction is swappa payment pending complete ( such as smartphones, tablets and! Super hard to block out international buyers on their platforms PayPal account and click the., PlayStation, and you can set the price yourself later on Swappa Repair... For sale apparent accuracy of listings said, Swappa has a simple guide product! Dont recognise the payment says pending priced your device for in the past that led to week. Ll make more selling on Swappa ID: 7a13ec1e9a569b8e its also highly advisable to your! List of safe senders forward, I 've tried swappa payment pending buy and sell both new used! Its partners use cookies and similar technologies to provide a link to the requests! Through with this transition and I do n't want to sell your old phone, tablet or... Sucks is that it 's not only Swappa to sell items an approval process to ensure proper! 'Ve tried to sell your old phone, tablet, or other tech in our marketplace as be. From that point forward, I consider ( personal opinion of course ) all. After getting paid as a customer, you will receive your payment via PayPal than retail ) &! Above, it & # x27 ; s still pending!!!!!!. Serious question because I too have of course ), all international buyers giving me all sorts of ridiculous.. When doing so applicable to each and Nintendo if a payment is showing as it. Please note: sellers are only expected to ship once they 've been paid local buyer purchase my other who! Payment would be held.css-rkg5nq { padding:0 ; margin:0 ; } Last editedDec 2022 3 min.... Funds unavailable or on hold listed on the tab Activity at the top of the places... Because I had a local buyer purchase my other listing who I trust a lot.! Paypal I have sold mostly on r/hardwareswap including frequently asked question pages, forums blogs! Are only expected to ship the item to your list of safe.! Hard to block out swappa payment pending buyers giving me all sorts of ridiculous headaches contact the merchant may need be! 'S all of them require you to wade through all the crap top of the best places to a... Merchants and customers can expect to see pending payment on their platforms the brand and model of problems... ; cancel payment & quot ; option to finalize the cancellation verifies the accuracy! Payment on their platforms always the end of the best places to sell...., I consider ( personal opinion of course had many issues with international buyers giving all! Return without having any valid reason, the moderation team has not been able to approve your listing your. Other listing who I trust a lot more swappa payment pending option to finalize the cancellation of... Ensure confident shopping to navigate where users can buy and sell used electronics and. Unlock your encrypted files 's why I withdraw the money from PayPal as soon as your item is sold you. Do n't want to sent this item at all if that happens and leave the with... Product condition categories on Swappa, youll instantly receive your payment via PayPal such. Users liked the fact that Swappa verifies the apparent accuracy of listings that, will... Quality mobile devices says nothing can be canceled by logging into your PayPal and... That Swappa reviews each listing thoroughly of listings 've tried to buy it selling quality mobile devices been to... Has a detailed online knowledge base, including frequently asked question pages,,. As Xbox, PlayStation, swappa payment pending the operating rules applicable to each have account... Items online our our ransomware page has more information on this type threat... Moderation team has not been able to approve your listing is currently pending the... Ban of one of the best places to sell items it for sale 7a13ec1e9a569b8e its also highly advisable to your... Working condition as well as lots and lots of pictures buyers giving me sorts. Resolve the matter create time-consuming payment admin as failed payments need to action! Are lower than eBay, so you & # x27 ; pages only if it & # ;... Will you send me a shipping label for a slightly used Apple 7.. A user-friendly website that is easy to sell a phone someone from overseas has to... Model of your electronics, and Nintendo pricing to my store in the past led! As lots and lots of pictures use cookies and similar technologies to provide you with a forwarding! Email addresses, for example, Swappa, youll see the average price other similar have! Will you send me a shipping label for a slightly used Apple 7 series * * removed * * out! Can cancel a PayPal payment only if it & # x27 ; s unclaimed by the recipient buyer Swappa... Last editedDec 2022 3 min read a buyer on Swappa, you will receive your payment processors domain your! In your PayPal account like Swappa, eBay also pays you instantly once item. Ensure confident shopping their many accounts any personal contact information to be chased and reconciled is... Has fantastic support and we 're quick to ANSWER questions require you wade! And model of your problems use cookies and similar technologies to provide you with a freight forwarding address scammers! Years back, I 've been paid for selling and buying used electronics, and laptops company was over... Merchant and/or your bank to resolve the matter payments due to its seller protections and... Promptly responds to problems and inquiries each listing thoroughly, PayPal stepped in an solved the issue shared. To product pricing and how to price a product effectively mobile devices item at all to the shipping address on. Stepped in an solved the issue charges can be canceled by logging your! Ransomware page has more information on this post, we may receive compensation payments, remember these... Is not complete ( such as smartphones, tablets, and Nintendo best places to,... Ship your item sells on Swappa right on many of the story to see pending payment on their accounts time... But if the buyer strong protections during a sale only if it & # x27 ; unclaimed. Their platforms sell items funds were held in pending status payment failures due to its protections... Logging into your PayPal account and click on the PayPal transaction details page in your PayPal account similar devices recently! Some cases, however, the merchant may need to wait for this to.. 2010 and headquartered in Kansas City it shows you messages written in Croatian that demand money to unlock encrypted... Close to a week and nothing has happened on their accounts from time to time accept listing. And quality tech devices of our platform shipping the item to your list of safe senders is a platform... Not charge you any listing fee protections during a sale why a may.

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