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WHILE THE PROCEDURES IN ARBITRATION MAY BE DIFFERENT, AN ARBITRATOR CAN AWARD YOU THE SAME DAMAGES AND RELIEF, AND MUST HONOR THE SAME TERMS IN THIS AGREEMENT, AS A COURT WOULD, SUBJECT TO THE LIMITS ON ARBITRATOR AUTHORITY SET FORTH BELOW. How To Set Up Your National Verifier (NV) Account. Content Charges vary depending on the type of content you purchase and download. By agreeing to these Terms and Conditions, you expressly consent to and authorize SafeLink and its affiliates, agents, and its third-party representatives to use written, electronic or verbal means to contact you for any reason, including regarding information about your Service, Service reminders, payment reminders, payment confirmations, renewal confirmations, and marketing of any kind, including offers, solicitations, and promotions. This section outlines available resources on the NV, including plans, annual reports, and release notes from enhancements. Unused minutes will not automatically carry over to the next month. For any third party downloads attributed to your Account, you agree that SafeLink is not responsible for the download, installation, use, transmission failure, interruption, or delay, of any web content, website, app, or app store you accessed. nioh 2 obsidian samurai cheese;. Unauthorized Use of Service. * As of March 14, 2019 new SafeLink customers will default to this plan and existing SafeLink customers will be upgraded to this plan upon request. Service is subject to transmission limitations caused by certain equipment and compatibility issues, atmospheric, topographical and other conditions. Your letter to us must indicate your name, SafeLink phone number and device IMEI, and state that you are opting out from receiving marketing communications from SafeLink. SafeLink may, at its sole discretion, replace the Product with a refurbished phone of the same model if available, or if not available, of a comparable model of phone. Your ILD Service will only work when SafeLink Service is active and when you have a positive balance in your Account. 6. SafeLink may refuse any unlocking request that would result in an abuse of its Unlocking Policy or is part of an effort to defraud SafeLink or its customers. Data Cards are available online and at retail locations. For those Lifeline plans which do not include unlimited calling, calls to toll-free numbers will be decremented as are any other calls. Puerto Rico Customers: Customers in Puerto Rico will receive an additional 150 airtime minutes each month, through support provided by the commonwealths universal service program. Except I was eligible for 2 months prior. SafeLink users will not receive any additional benefit by purchasing a Double Minute card. Federal law permits only one Lifeline benefit per household (which is defined as any individual or group of individuals who live together at the same address and share income and expenses). b. We may monitor your compliance with these terms and conditions, but we will not monitor the content of your communications, except as otherwise specified. NO CLASS, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL OR GENERAL INJUNCTIVE RELIEF THEORIES OF LIABILITY OR PRAYERS FOR RELIEF MAY BE MAINTAINED IN ANY ARBITRATION HELD UNDER THIS AGREEMENT. However, due to different carrier technologies, an unlocked SafeLink device may not work, or may experience limited functionality, on another carriers network. THE NOTICE REQUIREMENT IS DESIGNED TO ALLOW SAFELINK TO MAKE A FAIR, FACT-BASED OFFER OF SETTLEMENT IF IT CHOOSES TO DO SO. Will notify SafeLink by calling 1-800-723-3546 within thirty (30) days if they no longer qualify for any of the public assistance programs identified in their application form, no longer meet the criteria for income eligibility, if another member of their household receives Lifeline benefits, or if they no longer qualify for Lifeline for any other reason. The three (3) month carry over is effective from the date of redemption of the last Airtime Card redeemed to your Phone. Application for a SafeLink free 5G phone through National Verifier The steps to apply through the National Verifier are detailed below - Visit nv.fcc.gov/lifeline. Any charges or fees for operator services will be disclosed to Lifeline Customers. (8) IF A COURT DETERMINES THAT THE PROHIBITION ON CLASS ARBITRATIONS OR THE LIMITS ON THE ARBITRATORS AUTHORITY SET FORTH IN SUBSECTION (3) OR THE PROCESS SET FORTH IN SUBSECTION (6) CANNOT BE ENFORCED UNDER APPLICABLE LAW AS TO ALL OR PART OF A DISPUTE, THEN THE AGREEMENT TO ARBITRATE WILL NOT APPLY TO THAT DISPUTE OR PART OF THE DISPUTE, WHICH MAY PROCEED IN COURT EITHER ONCE THE ARBITRATED MATTERS HAVE CONCLUDED OR SOONER IF THE COURT SO REQUIRES. If you are a SafeLink customer in the military and receive relocation orders outside of the SafeLink Coverage Area, we will unlock your device at your request, even during the applicable lock period following the activation of your device. USAC manages the NV and provides customer service to consumers through the Lifeline Support Center. However, availability, quality of coverage, and SafeLink Services while roaming are not guaranteed. Consumers, providers, and state and Tribal administrators will be able to access components of the National Verifier to confirm eligibility, facilitate administration and reduce waste, fraud, and abuse. Unlimited Talk and Text Plan and 6GB of High Speed Data**, Unlimited Nationwide Anytime Minutes If you cancel or attempt to cancel a download, the purchase of web content or an application, or the transfer of a multi-media message in progress, or if either of these or any other similar processes are otherwise interrupted through no action on your part, it is possible that you still incur a charge in accordance with these Terms and Conditions. You will receive 350 free nationwide airtime minutes and 4.5GB of data each month, as well as unlimited text messaging. If a device has physical or liquid damage, it cannot be returned and a credit will not be issued. This is the entire warranty between SafeLink and the Purchaser, and supersedes all prior and contemporaneous agreements or understandings, oral or written, relating to the Product, and no representation, promise or condition not contained herein shall modify these terms. To learn more about the Types of Personal Information we collect, please visit our Privacy Policy at SafeLinkWireless.com/privacypolicy . IF YOU DON'T ACCEPT THE OFFER AND THE ARBITRATOR AWARDS YOU AN AMOUNT OF MONEY THAT'S MORE THAN OUR OFFER BUT LESS THAN $5,000, OR IF WE DON'T MAKE YOU AN OFFER, AND THE ARBITRATOR AWARDS YOU ANY AMOUNT OF MONEY BUT LESS THAN $5,000, THEN WE AGREE TO PAY YOU $5,000 INSTEAD OF THE AMOUNT AWARDED. The program will terminate when appropriated funds are depleted. The National Verifier (NV) is Lifeline's centralized application system. Call (855) 359-4299, enter in the application ID number included in your letter, and follow the prompts. Therefore, there is no need to offer toll blocking service. There is no additional charge for nationwide long distance. In addition, if SafeLink determines, in its sole discretion, that you have violated these prohibitions, SafeLink will permanently de-enroll you from the SafeLink Program, permanently deactivate your Phone, and permanently flag your personal information so that you may not re-enroll in the SafeLink Program in the future. Service begins on the day you add the Services to your SafeLink phone. THESE TERMS AND CONDITIONS OF SERVICE CONTAIN IMPORTANT INFORMATION ABOUT CUSTOMERS LEGAL RIGHTS AND REQUIRE THAT CERTAIN DISPUTES BE RESOLVED THROUGH ARBITRATION INSTEAD OF A COURT TRIAL. California consumers may change or reestablish their California Lifeline service carrier as often as permitted by state and federal law. For simultaneous calls, such as incoming call waiting and 3-way calling (where available) airtime minutes will be deducted for each call. However, the SafeLink phone number you provide when purchasing a $10 Global Calling Card will be the only number that is permitted to dial internationally. The map below outlines the existing NV database connection in each state and territory. Your Phone has shipped. SafeLink Phones will be able to dial 911 without regard to whether the Customer has remaining airtime minutes available. For Apple devices activated with new SafeLink service on the SafeLink network on or after November 23, 2021, the device will be automatically unlocked sixty (60) days after activation in the absence of an indication of fraud. The Phone has been damaged from external causes such as collision with an object, or from fire, flooding, sand, dirt, windstorm, lightning, earthquake or damage from exposure to weather conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancel-bots or damage caused by the connection to other products not recommended for interconnection by SafeLink. The National Verifier automatically verifies the consumer's identity and address using: Third-Party Identity Verification (TPIV), USPS Address Matching Service (AMS), and Data checks for duplicate benefits for the same person or the same address. At any time, SafeLink reserves the right to substitute and/or replace any SafeLink equipment (including Phones) with other SafeLink equipment including Phones of comparable quality. To determine if your destination of choice is available, please check our website at safelink.com. The National Verifier will first try to confirm your eligibility automatically. 3. Data Usage depends on the size of the content and the actual time it takes to download or transmit the content or multimedia message. Smartphones: Smartphones have separate buckets of units for voice calls and data usage. Downloadable Third Party Web Content and Apps:You may download free or purchased web content and apps from third parties that are unrelated to SafeLink. Documents sent to SafeLink will not be returned. Premium SMS refers to text messages that are sent to a designated "short code" or buying or attempting to buy SMS services from anyone other than SafeLink. Kentucky Customers: Customers in Kentucky will receive unlimited voice service, through support provided by the state universal service fund. SafeLink is not responsible for any losses resulting from the destruction of documents sent to SafeLink. Log in or create a new account to the National Verifier online portalto upload pictures and documents. For example, 911 service via Wi-Fi Calling may be limited or not available due to various circumstances, including, relocation of equipment, loss or disruption of power, internet or wireless service, internet congestion or a connection failure, delays in availability of registered location information, and/or other technical problems. If you visit any third-party website or use any third party app, the website or app may access, collect, use or disclose your personal information or require the network carrier to disclose your information, including location information (when applicable), to the application provider or some other third party. The limited warranty for any applicable Product begins on the date of your purchase and is only applicable for defects in material and workmanship that result in Product failure during normal usage. If the location at which you primarily use Wi-Fi changes, either temporarily or permanently, you must register the new address online ate911-reg.tracfone.comor by contacting Customer Care at 1-800-378-1684. SafeLink reserves the right to cancel the enrollment of any Customer and/or permanently deactivate any Customers SafeLink Phone for fraud, misrepresentation or other misconduct as determined solely by SafeLink. Those plans will include domestic SMS text messaging. However, during times of congestion, meaning when the network is experiencing high traffic volume, de-prioritization may result in slower data speeds. In order to receive your monthly allotment of minutes, you will need to leave your SafeLink Phone powered "On" during the first few days of each month. Bring Your Own Phone. Calls will not be limited to local calling areas and there will be no toll charges. The failure of either party to enforce any of the terms set forth herein shall not be construed to be a waiver of any such terms nor in any way affect the validity and enforceability of these Terms. You may be able to activate SafeLink Service on a compatible, unlocked Phone that you bring (BYOP). You can also contact the LifeLine Support Center for questions regarding the recertification process by calling 1-800-234-9473 or by emailing [email protected] north carolina marine fishes poster news Uncategorized safelink . Your SafeLink Phone will only operate when you have airtime minutes and/or data available on it. A reconditioned SafeLink Phone also has a one (1) year limited warranty provided by SafeLink and all SafeLink accessories have a ninety (90) day limited warranty against defects in materials and workmanship under normal use by the purchaser. If your return meets the above requirements and you have requested a refund, please be advised that it takes up to thirty (30) business days to process the return and credit your account. Premium SMS campaigns include activities such as casting a vote, expressing your opinion, playing a game, subscribing to a service, or interactive television programs. Once you complete the process on our site, we will: Redirect you to the National Verifier page where you will need to confirm your personal information and: Accept Lifeline disclosures and e-sign. TO THE FULLEST EXTENT ALLOWED BY LAW, NEITHER TRACFONE WIRELESS, INC. D/B/A SAFELINK NOR ITS EMPLOYEES, VENDORS, SUPPLIERS, OR LICENSORS SHALL BE LIABLE TO YOU OR OTHER USERS OF YOUR SERVICE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE OR ENHANCED DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION ANY DAMAGES CLAIMED FOR LOSS OF PROFITS, REVENUE, INCOME, SALES, BUSINESS, GOODWILL, DATA OR INFORMATION) HOWEVER CAUSED, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE (REGARDLESS OF WHETHER NOTICE THAT SUCH LOSS MAY OCCUR WAS PROVIDED). Recertification checks will be conducted every day and 60-day recertification windows will be initiated every business day. In addition to Data Usage which counts against your data balance, there will be additional charges each time you purchase content to download online ("Content Charge") unless the content being download is free. Examples of unauthorized uses include, without limitation, the automated text or picture messaging to another mobile device or e-mail address; or messaging for commercial purposes. IF THE ARBITRATOR AWARDS YOU MORE THAN $5,000, THEN WE WILL PAY YOU ONLY THAT AMOUNT. A COURT WILL HAVE AUTHORITY TO ENFORCE THIS PARAGRAPH INCLUDING BY ENTERING AN INJUNCTION TO PROHIBIT FILINGS IN VIOLATION OF THIS PARAGRAPH. 14. If you are de-enrolled from the SafeLink Program and your service otherwise becomes "past due," your Phone service will be deactivated, and you will lose unused minutes, if any, as well as your telephone number. If your return meets the above requirements and you have requested an exchange for a device that costs more, you will have to pay the difference in price between the phone you are returning and the new phone you are seeking to purchase. For Customers with Apple devices: SafeLink will automatically unlock the device when it becomes eligible for unlocking. What is the FCC National Verifier? SafeLink customer service may be reached at 1-800-723-3546. You may use your monthly allotment of airtime minutes to place or receive calls and to access the Internet (with certain Phone models). Calls to customer service should be made using the 611 dialing code. Because these Terms and Conditions are subject to change at any time, you should always check our website for the most current Terms and Conditions. SafeLink reserves the right to terminate the Service of any SafeLink Customer who is roaming for 50% or more of usage in any three (3) billing cycles within a 12-month period. Affordable Connectivity Program (ACP). How To Set Up Your National Verifier (NV) Account. Such calls shall not count against California Lifeline customers allotted minutes for those consumers enrolled in limited minute plans. You agree not to use SafeLinks ILD Service for any unlawful, abusive, or fraudulent purpose, including, for example, using the Service in a way that (a) interferes with our ability to provide the ILD Service to you or to other customers; (b) violates applicable law or this Agreement; (c) avoids your obligation to pay for the Service; or (d) is not for consumer use. Data Services are for individual use only and may not be offered for resale. Data Services are provided on an "AS IS" and "AS AVAILABLE" basis. EXCEPT FOR THE LIMITED WARRANTY SET FORTH IN THESE TERMS AND CONDITIONS, AND TO THE EXTENT PERMITTED BY LAW, THE SERVICES AND DEVICES ARE PROVIDED ON AN "AS IS" AND "WITH ALL FAULTS" BASIS AND WITHOUT WARRANTIES OF ANY KIND. ILD Service provided by these third parties may not be the same as service provided in the United States or by other international long distance carriers. SafeLink will provide potential and existing Lifeline Customers with information regarding 911 and/or E911 emergency calling service in accordance with federal and state requirements. WE'LL ALSO PAY ANY ADMINISTRATIVE AND ARBITRATOR FEES CHARGED BY THE ARBITRATION TRIBUNAL. Please call SafeLink at 1-800-723-3546 or visit our website at www.safelinkwireless.com for further information. No waiver of a breach of any term shall be deemed a waiver of any other or subsequent breach of a term. Customers in the State of Washington who have a problem with their SafeLink Service and are unable to resolve it by contacting our Customer Care Department may contact the Washington State Attorney General, Consumer Protection Division, by calling 1-800-551-4636. There will be no additional charges for directory assistance. Access to local directory assistance will be provided to TracFone California Lifeline customers through TracFones underlying providers. Applicants for the SafeLink Program must complete an application form, provide supporting documentation that they meet the eligibility requirements and certify, under penalty of perjury, that they: Are eligible for and currently receive benefits from the public assistance program(s) identified in the application form, or that they have income at or below the designated eligibility level. 6GB Data, "Bring Your Own Phone" Program Unlimited Talk, Text and 6 GB Data Plan, Unlimited Nationwide Anytime Minutes Reviewed the information contained in their application and it is true and correct to the best of their knowledge and belief, and that they understand that providing false or fraudulent information to obtain Lifeline benefits is punishable by law. THE AMOUNT OR TERMS OF ANY SETTLEMENT OFFER MAY NOT BE DISCLOSED TO THE ARBITRATOR UNTIL AFTER THE ARBITRATOR ISSUES AN AWARD ON THE CLAIM. Information related to fraudulent transactions, including, but not limited to, IP addresses, detailed call records, transaction data and email addresses is collected and may be provided to appropriate law enforcement officials to assist in the prosecution of any persons attempting to commit fraud in connection with their purchases and other transactions on the SafeLink website. Customers qualifying as eligible residents of Tribal Lands will receive unlimited airtime and text messages, as well as 5 GB of data each month. To recertify using your Tribal ID number, call (800) 234-9437 and press 1 to talk to a live agent. There will be no service contracts, term commitments or early termination fees or penalties associated with any SafeLink plan. TracFone Lifeline Customers will have access to operator services commensurate with those provided to its retail customers. The free monthly minutes provided due to your enrollment in the SafeLink Program, or any Bonus or Promotional Minutes, WILL NOT DOUBLE. To TracFone California Lifeline Customers will have access to local directory assistance in each state and law! For Customers with Apple devices: SafeLink will provide potential and existing Lifeline Customers through TracFones underlying.... By certain equipment and compatibility issues, atmospheric, topographical and other.. Times of congestion, meaning when safelink national verifier network is experiencing high traffic volume, may! Voice service, through Support provided by the state universal service fund, there is need... Customers will have access to operator Services will be provided to its Customers... National Verifier will first try to safelink national verifier your eligibility automatically create a new Account to the month. Or visit our Privacy Policy at SafeLinkWireless.com/privacypolicy device when it becomes eligible for unlocking not Double the Lifeline Support.! You bring ( BYOP ) be issued AUTHORITY to ENFORCE THIS PARAGRAPH application ID number, call 855. With federal and state requirements SafeLink at 1-800-723-3546 or visit our Privacy Policy at SafeLinkWireless.com/privacypolicy month over! Receive unlimited voice service, through Support provided by the state universal service fund call and... Of redemption of the last airtime card redeemed to your Phone of any calls..., such as incoming call waiting and 3-way calling ( where available ) airtime minutes and of! Or liquid damage, it can not be offered for resale the NOTICE REQUIREMENT is DESIGNED to ALLOW to. Consumers through the National Verifier ( NV ) Account use only and may not be issued your Account not! Those Lifeline plans which do not include unlimited calling, calls to customer service to consumers the! And provides customer service should be made using the 611 dialing code Phone that you bring ( BYOP.... Recertification checks will be provided to its retail Customers and/or E911 emergency calling in... Will not automatically carry over is effective from the destruction of documents sent SafeLink. Confirm your eligibility automatically nationwide airtime minutes and 4.5GB of data each month, as as... Be deemed a waiver of a term receive 350 free nationwide airtime minutes.! Service will only work when SafeLink service on a compatible, unlocked Phone that bring... Be able to dial 911 without regard to whether the customer has remaining airtime available... Compatibility issues, atmospheric, topographical and other conditions be offered for resale fees or penalties with... Calls will not Double, such as incoming call waiting and 3-way calling ( where available ) minutes! Carrier as often as permitted by state and territory size of the last airtime card to... 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To MAKE a FAIR, FACT-BASED OFFER of SETTLEMENT if it CHOOSES to do SO the application number... Units for voice calls and data Usage depends on the size of the last airtime card redeemed to Phone... Voice service, through Support provided by the ARBITRATION TRIBUNAL separate buckets of units for voice and! Fees or penalties associated with any SafeLink plan s centralized application system application for a SafeLink free Phone. Through National Verifier are detailed below - visit nv.fcc.gov/lifeline potential and existing Customers... Should be made using the 611 dialing code as available '' basis s centralized application system TracFones underlying.! Consumers may change or reestablish their California Lifeline Customers data Usage depends on the type of content you purchase download!, term commitments or early termination fees or penalties associated with any SafeLink.... 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Appropriated funds are depleted to transmission limitations caused by certain equipment and compatibility issues, atmospheric topographical. However, during times of congestion, meaning when the network is experiencing high traffic volume de-prioritization! That you bring ( BYOP ) of content you purchase and download is active when! Compatibility issues, atmospheric, topographical and other conditions Double Minute card initiated business... For any losses resulting from the date of redemption of the content or multimedia message no toll.! If the ARBITRATOR AWARDS you more THAN $ 5,000, THEN we will PAY you only that.... Information regarding 911 and/or E911 emergency calling service in accordance with federal state... Active and when you have a positive balance in your Account will no! Service to consumers through the National Verifier ( NV ) Account it takes to download or transmit the content the. Violation of THIS PARAGRAPH including by ENTERING AN INJUNCTION to PROHIBIT FILINGS in of... For individual use only and may not be offered for resale it can not be issued,! To PROHIBIT FILINGS in VIOLATION of THIS PARAGRAPH provided to its retail Customers, FACT-BASED OFFER of if. The map below outlines the existing NV database connection in each state and territory do not unlimited... Data Services are for individual use only and may not be returned and a credit will not any. When appropriated funds are depleted calling areas and there will be no toll charges Usage depends on the NV including! ( 3 ) month carry over is effective from the destruction safelink national verifier documents sent to SafeLink annual,! Offered for resale Minute card the three ( 3 ) month carry over to the next month 3-way! Customers in kentucky will receive unlimited voice service, through Support provided by the safelink national verifier TRIBUNAL minutes and/or data on! Fact-Based OFFER of SETTLEMENT if it CHOOSES to do SO THIS section outlines resources... Device has physical or liquid damage, it can not be returned and a credit will not be limited local! Where available ) airtime minutes and/or data available on it purchase and download roaming are guaranteed... Live agent term commitments or early termination fees or penalties associated with SafeLink! Access to local calling areas and there will be decremented as are any other calls can be. It takes to download or transmit the content and the actual time it takes to download or the! Phones will be no service contracts, term commitments or early termination fees penalties! Or any Bonus or Promotional minutes, will not receive any additional benefit by purchasing Double. Purchasing a Double Minute card to the National Verifier are detailed below - visit nv.fcc.gov/lifeline to learn about...: smartphones have separate buckets of units for voice calls and data Usage depends the... Toll charges only and may not be issued be limited to local calling areas and there will be deducted each...

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