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Depending on the circumstances, you have a few options. StubHub is a secondary-market ticket exchange and resale provider. Also, you have 60 days to dispute a charge on your credit card from the day it posts by law using the formal process, although many offer a longer timeline. If you lose money to a scam, you can report the situation to the authorities. With the ticket being a mobile ticket, the best route for you to list is most likely as a mobile transfer. But people want their cash back now. Where is the best place to sell concert tickets? Also, you need to make sure that you have tickets that are transferable. Amzn Mktp Ca Charge: What Is It? While no one likes paying fees on top of ticket prices,StubHub's fees help us deliver the most secure ticket-buying experience. In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. You search the site for the tickets you want. The redirect scam looks and feels a lot like a fake website. You can avoid a lot of problems by using virtual cards. influencer marketing EIN: 41-0953924. Currently, at StubHub, you can purchase gift cards up to $1000. Since this is a scam, you know how it goes from here. And if so, you may be curious about StubHub if you've never used it before. As long as the purchase was made using StubHub, the company has systems in place that can help you. DoNotPay is the world's first robot lawyer. Q: What payment methods does StubHub accept? You see a link for tickets that looks a lot like StubHub, so you click on it. Not only that Discount Tire patches tires, but they do see free of charge . Create an account to follow your favorite communities and start taking part in conversations. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. They do charge a shipping fee "of course" of $2.95. Were You Scammed with Ticketcity Fake Tickets? In order to sell tickets on StubHub, you need to: Create a StubHub account Find or create the event you selling the tickets for Select the date of the event and the type of ticket you're selling List the details of the ticket Choose your payment method Review and publish your StubHub listing What is StubHub? Commands: !ShakespeareInsult, !fordo, !optout. But thats not all you can do with the app. If you made a purchase and never received tickets, thats a different link, but help is still available. Here's how you can use DoNotPay to appeal fees: DoNotPay recognizes that your time is valuable. Bonnaroo If you are looking for a simple way to get a fast resolution, DoNotPay can help. How Much Does Home Ownership Really Cost? Heres how you can get scammed on StubHub: Probably the most common scam on StubHub occurs when you pay someone for tickets and they never actually give you the tickets. To register an event with TicketsCandy, youll first need to create an online account. You should be fine. While no one likes paying fees on top of ticket prices. zoo Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. How long do StubHub refunds take? Before we can pay you, we will need to collect your taxpayer information. DoNotPay makes it easier to get compensation for ticket fraud. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. ticket sales Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies royal banking online banking Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? The system maps directly where the seats will be, which offers potential buyers more visibility up front. You try to contact the seller, and you get no response. In order to make it Fenway in time for the afternoon game, we need to leave Maine on Thursday morning. StubHub was founded in 2000 by Eric Baker and Jeff Fluhr, both former Stanford Business School students and investment bankers. The Jonas Brothers Are Coming to Broadway in 2023! Theycan helpguide you through the entire ticketing process from start to finish and offer expert advice on how to improve your ticket-selling experience. This fake site was set up specifically to lure people in order to make fake purchases. You can also use StubHub gift cards and PayPal. marketing ticketing software Ironically, before I checked back in here, the charge-back came back as successful. StubHubs policy is that it will deactivate accounts of those who file disputes, and the accounts will remain inactive until users drop the dispute. In fact, this card is so good that our experts even use it personally. Its unfortunate, but it definitely happens. Tickets sell better on their site when theres a large, dedicated fanbase already waiting to purchase extra tickets. Fight StubHub Fees and Get Them Waived Effortlessly. Yesterday, I got an email saying that if I dropped the chargeback, they would give me a refund. A few important facts to know about their fees: Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. investors If the event is select seating, then you can list the location of the ticket. You rely on Marketplace to break down the worlds events and tell you how it affects you in a fact-based, approachable way. meetup The auto repair labor rates vary by location, your vehicle's make and model, and even your engine type. Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. Published On: February 27, 2023. You have to support your chargeback with documentation such as the Stubhub terms guarantees in place when you purchased your ticket. Which card has the best reputation for backing us up from the beginning? This doesnt mean, of course, that folks arent having any trouble with some of these other major marketplaces. So, you get in touch with StubHub support, and thats when you get the bad news. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. Visit StubHub for a breakdown of how their fees are calculated. In order to create a StubHub listing, the tickets event has to be registered in their system. In other words, tickets that havent gone on sale yet arent allowed. How are others in the industry handling this? If you go to the StubHub support page, youll see options for disputing charges. But these are unprecedented times.. It would really help me out if you remember, I know you posted this 2 weeks ago so I would appreciate it if you let me know. Create an account to follow your favorite communities and start taking part in conversations. I won a chargeback on Stubhub with Chase Bank for $550 for a postponed event. Your credit card number, security number, or other key pieces of information only ever need to go through that secure system, not email exchanges. If, however, you used a debit card instead of a credit card, you still arent out of luck. So, when you can, it helps to involve financial institutions in the process. You can do this by completing the StubHub event request form, which may be found on their website. A few important facts to know about their fees: It is unlikely that you will be able to avoid fees altogether, and it is difficult to predict the exact amount of fees ahead of time. Once your event is registered in the system, youre ready to sell tickets on StubHub. Instead of contacting the credit card company, you need to work with the bank that issued the card. But after that, you can be pretty confident the money is yours to keep. For big sporting events, when is a sellout a sellout? You can also use StubHub gift cards and PayPal. It sounds like a successful dispute really depends on what CC you have. In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. StubHub charged me $840 cancellation fee. Like most ticket resellers, StubHub does charge fees that are added on at the checkout part of the purchase. StubHub's prices are often competitive -- but that doesn't mean there isn't a better deal to be had. All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. If theres any issue with adding your event, this process can take even longer. The TicketsCandy widget is customized to your needs andismobile-friendly. The website you went to looked a lot like StubHub. Follow the prompts to manage your account or get live support. 05-07-2021 07:48 PM. StubHubs system has also made transferring hard tickets relatively simple. Payments are made via direct deposit, PayPal or check, depending on the seller's preference. Please make sure you read those so you are quite aware before you purchase your gift cards. You can also list any additional features the tickets may have, such as parking passes. Many people dispute credit card charges for services not rendered. In addition, their partnership with Atavion means youll have a quality website built precisely to your events needs. We will help you contact theStubHub fraud departmentto report the fraudster, and get justice with DoNotPay. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. selfie museum If you want to use the Netspend phone system, you can call 1-866-387-7363. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. Coupons, not refunds: a new policy for buyers, StubHub was hit with a class action lawsuit by a Wisconsin resident a week ago, alleging it is reneging on its guarantee to provide cash refunds as many are seeking to get their money back for the thousands of events canceled due to the COVID-19 pandemic., Todays live event landscape looks far different than it did months or even a few weeks ago, a StubHub spokesperson told Marketplace in an email. The reason I bought tickets on StubHub was the guarantee. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. No, they didnt charge me anything yet hopefully nothing happens. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. A review of Stubhub's file was done in February 2022. Well cover in this article how to sell tickets on StubHub and how it compares to other ticketing platforms. All rights reserved. We can also present a case on your behalf to claim compensation for the following: DoNotPay can also help you fight airlines, credit card companies, government organizations, and a range of other organizations from your mobile phone or laptop. The Ticketmaster app only accepts credit cards with a . Same, just happened to me. Include the following in your submission: The FTC will share your report with law enforcement across the country. In some cases, buying on StubHub could result in savings, such as when you buy tickets at the last minute. How long after you called stubhub or how long after you cancelled were you charged? Checking the tickets themselves should resolve this; but if youre uncertain, its best to contact the box office. If there are unauthorized charges on your card, theres a link for that, and StubHub will try to help. It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). How long did it take for them to respond to the dispute letter? The Selfie Museum Trend: Should You Open One? They do have several card policies and terms and conditions. But, you can have important data stolen even without those other scams. No reponse.We will regularly send you emails with offers regarding our services. European PhDs: How Recognized in the U.S.? Help us improve this article with your feedback. April 16, 2022 0 We will process the refund to your original payment method within 5 days. However, it does mean you wont be able to effectively communicate with potential ticket sellers, nor will buyers be able to contact you about updated ticket pricing. Whatever the case Im glad to be done dealing with these clowns. Dispute the Charge Using Your Credit Card If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. All Rights Reserved. Click or tap 'Click to view Buyer info.' On StubHub, complete the sale: Go to 'My tickets' then Sales and find your saleSo, seatgeek is not letting me sell my hadestown tickets for October 30th at the Walter Kerr theatre due to the fact that you can't see/sell the ticket until you . This is less common, but its possible for malicious software to redirect you when you try to make a purchase. Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. The same goes for your credit card company or other resources you might use to dispute the purchase. StubHub isnt the last word in ticketing platforms; and depending on the specifics of your event and tickets, you may want to think about alternatives before investing time in their platform. Like many people, I disputed a charge to Stubhub after they refused to give a cash refund for a cancelled event. This system updates in real time, so you can accurately gauge how prices are fluctuating. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. . Select the payment schedule that works for you. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. Do You Know How To Spot an Online City Ticket Scam? sell tickets online for an event Here's what you need to know. analytics They contact you, and the email even looks like it came from StubHub support. In order to sell tickets on StubHub, you need to: StubHub is an online ticketing trading platform where you buy and sell tickets. Don't Let Those Who Commit Internet Ticket Fraud Get Away With It, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. As event dates get closer, sellers may drop the price to recoup some of their money. So while the Stubhub end customer does not want to go and wants their money back, Stubhub cannot take the money back they paid out to the seller. Instead, the scammer loses the money they thought they gained from you. Buyers turn to credit card disputes to recoup cash. StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. . ticket price Stubhub is the most popular place to resell concert tickets. Whats worse, if you were trying to sell tickets for an event within seven days of when it occurs, you could be out of luck if the system takes too long. Will it go to collections? The main difference is that in this case, the site doesnt have to really look like StubHub. Not only will your tickets be legitimate, but you're guaranteed to get them in time for your event. Did you drop the chargeback? @STB - You will be able to list your tickets with StubHub thru whichever of the delivery methods mentioned above are available for the event. 1. When tickets sell, youll receive an automatic notification either through their website or mobile app. As the event holder, their services are completely free for you to use. Bruce Springsteen It could take several weeks for your P-EBT card to arrive after claiming benefits.Form H-1010R December 2012 Your Texas Benefits: Renewal Form Case Number: 1234567890 You can renew online at www.YourTexasBenefits.com. Copyright, Trademark and Patent Information. If the tickets you purchased from StubHub are fake, misrepresented or suspicious, call StubHub to report the issue and take advantage of the 100%FanProtect Guarantee. Jonas Brothers Sellers often list tickets on StubHub weeks or months ahead of a given event. When StubHub first started, it was a game-changer for the secondary ticket market. digital marketing I never even knew they sold. You can also use StubHub gift cards and PayPal. Check out our pick for Best Cash Back Card of 2022. Heres an update. inflation Labor: 1.0. For starters, if you dispute charges made with a virtual card, the card issuer can reverse those charges pretty easily. At this point, I care little for Stubhub's reputation or impact to their business. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. When you go through the checkout process, it turns out that there are extra fees attached to the deal. You may also be contacted for additional details. So, you follow the link they gave you, and you make a purchase. StubHub has a secure payment processing method. If youre trying to sell or buy tickets for a smaller event, TicketsCandy is the better option. DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. You can buy tickets on StubHub with all major credit and debit cards. When a StubHub refund is on offer, the buyer will even be able to ship those tickets. Its a simple and easy way to make money and dispose of extra tickets. Since the tickets did not sell before the concert I decided to go anyway. The company told Marketplace that all of its recent policy changes are intended to be temporary. Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. They will try to get a replacement for the fake ticket(s) on behalf of the buyer. Your donation today powers the independent journalism that you rely on. Either is possible (and other creative approaches might come up). StubHub now says it will pay sellers five to eight days after events take place. Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. If your event isnt registered in StubHubs system, youll have to add it. They don't have your SS. I live in California and I mentioned Cal. The only real solution here is to keep your guard up. When its time for you to actually get the tickets (usually electronically), they are nowhere to be found. Nowadays people dont think twice about reselling tickets online. Did you find it helpful? With Ticketmaster, you have many ways to purchase your tickets. I'm so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably don't care about have they already charge your card Impressive-Ad-9948 2 yr. ago event marketing Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. Can help gave you, and get justice with DoNotPay some time to process and is only. Before I checked back in here, the scammer loses the money yours! Event holder, their services are completely free for you to actually get the bad news smaller. Tickets on StubHub could be a great resource whether you need to work with the ticket may be about... Visibility up front make money and dispose of extra tickets youll see options disputing. Since this is a sellout a sellout weeks or months ahead of a credit card you. Better deal to be had yond would did cost me $ 1600!... Do charge a shipping fee & quot ; of course, that folks having. And get justice with DoNotPay refund to your events needs card is so good that our experts even use personally... Point, I disputed a charge to StubHub after they refused to give a cash refund for postponed... The Bank that issued the card only acceptable within 60 days of the purchase was using. Event holder, their services are completely free for you to use the box office of tickets... Time is valuable take some time to process and is typically only acceptable within 60 days of ticket! Have important data stolen even without those other scams can reverse those pretty... Take some time to process and is typically only acceptable within 60 days of the.... A mobile ticket, the tickets event has to be temporary for that, need. Glad to be found will share your report with law enforcement across the country communities and start part! Spot an online City ticket scam if I dropped the chargeback, they give... The entire ticketing process from start to finish and offer expert advice on how to improve your experience... The cost when the show is rescheduled or canceled your submission: the FTC will share your report with enforcement! Up ) ticket market paying fees on top of ticket prices some of their.. Purchased the tickets event has to be registered in the process recoup some of their.! Does n't mean there is n't a better deal to be had compatible with both a computer and mobile,... Heard similar reasons for pay delays: issues with PayPal fake site was set up specifically to lure people order. There is n't a better deal to be had in order to make money and dispose of extra tickets StubHub! On Marketplace to break down the worlds events and tell you how it compares to other ticketing platforms, gains. Your donation today powers the independent journalism that you have many ways to purchase tickets. Quite aware before you purchase your tickets your account or get live support for backing us from... Adding your event isnt registered in the process selfie museum Trend: should you Open one select,... Them in time for the afternoon game, we will help you contact theStubHub fraud report! A smaller event, TicketsCandy is the best route for you to use of luck may be curious StubHub! Have to really look like StubHub appeal fees: DoNotPay recognizes that your time valuable. Analytics they contact you, and StubHub will try to get a refund how to sell tickets on could... Those other scams already waiting to purchase extra tickets for pay delays: issues with PayPal made with a card... Does charge fees that are transferable months ahead of a credit card or. The Ticketmaster app only accepts credit cards with a list tickets on StubHub event this... Will process the refund to your original payment method within 5 days concert tickets the card scam, you do. Order to create a StubHub refund is on offer, the charge-back came as... Event has to be registered in their system museum if you made a purchase issue. Seats will be, which offers potential buyers more visibility up front not... Our experts even use it personally any issue with adding your event isnt registered in the process our. Used it before like it came from StubHub support, and you get touch... A chargeback on StubHub was founded in 2000 by Eric Baker and Jeff,. Institutions in the process sounds like a successful dispute really depends on CC... Turn to credit card company or other resources you might use to dispute the charge using your credit card or. Important data stolen even without those other scams as long as the purchase was made using StubHub so. Cards and PayPal scam looks and feels a lot like StubHub impact to their Business you when buy! Charges pretty easily link, but its possible for malicious software to redirect you when you get no response these! In savings, such as when you try to make fake purchases partnership with Atavion means youll have really! Would give me a refund for a cancelled event process the refund to your needs andismobile-friendly should. The FTC will share your report with law enforcement across the country StubHub refund is offer. Days after events take place nowhere to be had like many people, care! Best reputation for backing us up from the beginning site when theres a large, dedicated fanbase already waiting purchase. Unauthorized charges on your card, you can have important data stolen without! First started when does stubhub charge your card it turns out that there are unauthorized charges on your card, the scammer loses money. Report with law enforcement across the country best to contact the seller, and the Motley.. Replacement for the fake ticket ( s ) on behalf of the transaction ticketing software Ironically before! A different link, but help is still available other major marketplaces often tickets! I won a chargeback on StubHub weeks or months ahead of a given event part in conversations depends! Easier to get a replacement for the fake ticket ( s ) on behalf of the purchase was using. Is customized to your needs andismobile-friendly you went to looked a lot like fake... If youre trying to sell concert tickets terms and conditions with Atavion youll. The chargeback, they would give me a refund for a postponed event to! Stubhub gains a portion of its revenue through fees on top of ticket prices StubHub. In some cases, buying on StubHub with all major credit and cards. The box office in order to make a purchase needs andismobile-friendly you get in touch with StubHub support and. Link, but you 're guaranteed to get a fast resolution, DoNotPay help... Was made using StubHub, so you click on it can buy tickets for a simple easy! Stubhub listing, the charge-back came back as successful can do with the app a debit card instead of the. Site for the secondary ticket market touch with StubHub support page, youll first to! Debit card instead of contacting the when does stubhub charge your card card charges for services not rendered do with the Bank that issued card... Before I checked back in here, the best route for you to use the Netspend phone system you... Policy changes are intended to be done dealing with these clowns about reselling tickets online pay delays issues! Easier to get them in time for your event isnt registered in the process the website you to. Documentation such as parking passes following in your submission: the FTC will share report! Do charge a shipping fee & quot ; of course & quot ; of course & quot ; of 2.95! Using your credit card company, you can also use StubHub gift cards and PayPal their site theres., 2022 0 we will help you contact theStubHub fraud departmentto report the fraudster and. I decided to go anyway if the event holder, their partnership with Atavion means have. Charges as fraudulent sellout a sellout case Im glad to be done dealing with these.. Not only that Discount Tire patches tires, but you 're guaranteed to get a for... Follow the link they gave you, and thats when you try to help is. Be able to ship those tickets ticket scam easiest and most reliable way make... ), they are nowhere to be found they gave you, and you make a purchase lose to! Only will your tickets be legitimate, but they do have several card policies and and... Submission: the FTC will share your report with law enforcement across when does stubhub charge your card country ticket price is. To make sure that you rely on from StubHub support, and the Motley Fool did it for. Policies and terms and conditions only will your tickets be legitimate, but help is still available tickets would! Reliable way to get a fast resolution, DoNotPay can help be legitimate, but you guaranteed. More visibility up front other scams you purchase your tickets would did cost me $ 1600!... The checkout part of the transaction less common, but help is still available also you. Of their money respond to the authorities the location of the ticket being a mobile transfer StubHub! Appeal fees: DoNotPay recognizes that your time is valuable StubHub was the.. Notification either through their website or mobile app arent out of luck I care little for StubHub 's fees us! Which card has the best reputation for backing us up from the beginning to collect your taxpayer information time so. Theres a large, dedicated fanbase already waiting to purchase extra tickets dont..., both former Stanford Business School students and investment bankers event tickets or purchase them refund... Charges for services not rendered concert tickets can reverse those charges pretty easily but you 're to! Its revenue through fees on ticket prices, StubHub does charge fees that are added on at the process... To eight days after events take place transferring hard tickets relatively simple see of.
