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All Rights Reserved. Just found a couple of $75 transactions and 5-6 $2 transactions all for Microsoft (MSFT) on my CC. Please post your story in the comments section below. This is why we don't recommend sharing account info with others, even those you know. This just happened to us. Microsoft said they dont see the charge on their side and I was at fault because its my username and password to protect. I am going to be on the phone for awhile and see if I cant recover some of my hard earned cash! Visitor parking is available and marked on the east side of the building. And thats exactly what he was buying you can learn about them here. She said she had to get her supervisor, are you kidding me! I did as well. Phone. Thanks for the comment, C. Im assuming this is a network of idiots doing this, so youre right the cops should be able to pinpoint whats going on. Also when i called my banks fraud department the lady said that they get a lot of xbox fraud claims, and that its very common. Surprised that your bank wasnt willing to work with you on it a bit more. Finally fed up with the fraudulent charges, I set a meeting with the manager of my bank, who is also a gamer and understands how these big companies work. How do I contact Microsoft about unauthorized charges? I dont have the time to fix someone elses fucked up system and frankly shouldnt have to. Toward the end of our relationship I witnessed him take my card off his Xbox account, but the charges continued happening. Yep, thats what I saw on my credit card bill [], [] Xbox charges on credit card and how Are you a Discover Card customer? If your dispute is with Microsoft, mail it to Microsoft Corporation, ATTN: CELA ARBITRATION, One Microsoft Way, Redmond, WA 98052-6399. I just called Nintendo, and theyre going to give me a refund. Obviously the fraudster did not use my contact information, so there was no way to any further info on the accounts. Microsoft was fast to fix my account and is working on my refunds. Any subscription length - Canada, Israel, Korea, and Turkey Subscriptions longer than 1 month and renewed - Denmark, Finland, Germany (purchases on or after . When she asked me if a grandchild could have ordered it, coyly referring to my age in the on-screen profile, I replied dont have grandkids, dont know anyone who even owns a Xbox Mine was charged in Euros, converted to Canadian $, so who knows where this fraudster is located or WTF they ordered at my expense so far. Thanks to "Kevin" from Ionia, USA for posting it. YEAH DOUG! Most likely they will have a solution to divert the charge to your new card or refund you if youre lucky. Whats the difference between gaming and making art? The FFIT program supports and funds two regional task forces: the Greater Puget Sound Task Force covering King, Pierce, and Snohomish counties, and the Spokane County Task Force. and stick with PS3. We found as many as three charges in the same day ( in Pesos of course ) . I just reported mine to the FBI. They get to keep the goods and have zero repercussions Microsoft is so ridiculously insecure its pathetic. You managed to take money out of my account again and again 10 01 2022. After seaching on the web, I noticed that lots of people have the same problem.. It is headquartered in Redmond, Washington, which is likely why you see "REDMOND WA" on your charge. Someone at Xbox took it upon themselves to retrieve my deleted debit card and put it back on the account and then charged me $59.99. When it comes to our mission of empowering everyone on the planet to achieve more, its all about the journey. More than 5times, I have been ripped off my penny by online imposters who claim to be real hackers not minding that I am an old sick woman. So we spent an hour on the phone with Microsoft with them telling us all we can do is pay another $60 for our membership to continue unless able to prove we purchased the card. Since a week I saw many charges on my credit card, it began with only 2.85 If they weren't, and you're still having trouble, tell us what you were trying to do, and what problems you encountered. I just reported mine to the FBI! I called my credit card company back. As aMicrosoft 365 subscriber, you can contact support for free to get help with account and billing issues. Knowing that it has happened to others as well and it is a scam like I thought has been helpful. My husband pre-ordered the Xbox One back in June. Just from seeing it on my card, I could easily gather it had something to with A) Microsoft, B) XBox and C) Washington. 3635 157th Ave NE, Redmond, WA 98052. Follow the prompts to set up recurring billing for your subscription. He helped me get my credit back on track In less than 72hours I was able to finance a car and get a new credit card with a $8000 credit limit and also increase my credit score to 781 excellent. Couldnt give any info or even cancel that persons account. Just happened to me just now $10.65 I never knew hackers could improve a low credit score until i met one on a discussion forum when i googled how to improve my credit score, i read a ladys comment on how capable the hacker is in solving issues that has to do with credit reports. Sharing account info can lead to accidental charges, identity theft . I did try that, but I'm not sure that they were correct. Msft *xbox Live Bill.xbox.com Wa Josh Benson [], Hi we have been billed for msft we are from Edinburgh and have never heard of this do u have number I could phine please, Call your bank or credit card that the charges were put through. It has been over a year now that Ive been canceling cards and battling with Microsoft and credit card companys. I found out where they came from and offer up ways to get rid of them. Asses. 6/17/22. I emailed him and asked if he had the ability to raise credit score (all 3 bureaus) and also delete evictions. You'll have access to your subscription until it expires. 14,657 satisfied customers. I brought my son 12 months Xbox live two weeks later another 2 lots of 12 months Xbox live got purchased on my card and another 3 months all in one day I argued it out that anybody in the right mind would not buy that much but got no where told to claim it from back from the bank for Microsoft to tell the bank it didnt look suspicious I wanted the gaming tag or the account they said they didnt know I told them to cancel all the codes refund me then give me one code back complete joke my sons Xbox live was purchased on his Xbox all the others were purchased from Microsoft store Im looking into reporting them for fraud. Im on a very limited income. I see the yearly charge on my bill and try to cancel thru credit card company (because you will get zero help from XBOX) C C comp. In addition, they cannot suspend taking payment from this credit card so that means it is possible for the thief (XBOX user) to use it again before I call MasterCard to dispute theses charge & deactivate my card. You need to make the calls and get through to the people and you will get some satisfaction. Select a tab for your country or region. Glad to hear from a gamers perspective. Now I contacted xbox and they had all of my information, my full name, address, phone number and I have never owned an xbox and none of my family members owned a xbox. And the less that catch it, the more they make. My boyfriend has some type of gaming component and is big on gaming. Do any of you have an idea as to whats happening to me? I found a charge of MSFT * E0200EGMWF MSBILL.INFO WA for $12.00 on the 24th of may. Someone has hacked into my Xbox Live account and has charged over $1200. My son has an xbox and it still had my old credit card info, i told him he could buy a game and handed him my new card just a week after i got it, he then ran back in moments later saying that he didnt know how to change the info but he didnt have to! 4. informed me that the floor manager that authorized the 2 month refund was the top gun that customers can talk to. Display Name: Email: Security Code: . Because I know life is only a game of number, I tried the 4th hacker I saw through Google recommendations, CYBERREPAIR@REPAIRMAN.COM. If you have a Discover Card, please tell us your story below. The charges started coming in every weekend for as little as $8.99 to as much as $49.99. Cancel a Microsoft subscription. There is a real serious scam happening so we need to figure out how it works. I don't own one and have never charged anything. Thanks again and if you have any more issues, please come back and share. And yes, remember the days when we had to be outside and actually find things to do!? Does XBOX even realize that their are idiots out there using their name? They were HORRIBLE, terrible, awful customer service, John told me that they cant transfer me to the fraud department, they dont have the number or any way to contact them and they have no way to track down the account using my credit card or stop it. I said listen I was sleeping and didnt add anything to the account. 1 Microsoft Way, Redmond, WA 98052-8300. They gave me an address of Microsoft Corporate Office, One Microsoft Way, Redmond, WA 98052-6399. Our bank is giving us a provisional credit to our account until the investigation is completed, which could take 120 days. Now it has been a year and enough is enough and I call when I see the charges still showing up. It had happened before and we had changed the account number, thinking we knew who had done it. Regardless of if you understand what Bitcoin is, what it does, or why its worth anything is irrelevant for this post. Julija Teheda. $ 21.62. it says i purchased something and im pretty sure i didnt. Unless it's something else all together. Translated: I am French I took a subscription at msft xbox and my account was pirated for a made sum of 569 euro in 1 month attention their site is not protected. 155 comments; Sep 23, 2013; Display Name: Email: View Large Map | Get Directions. This last one is my sons child support debit card, I used it to buy him his monthly xbox live subscription. help please!! Barclays are just as good for fraud really considering they decided to cancel it after 2 years then a year to the day it stopped I noticed it had started again ! Also asked my bank to block that card and issue me with a new card. Again I don't get Gamepass or anything, I don't have gamepass. Duncan, thanks for your story! 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