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Was this information helpful? Google announced it would acquire Fitbit in November 2019 for $2.1 billion and the deal was . Your Fitbit might not be getting enough power to charge its battery. Are you discouraged in not meeting your goal, let's Get Moving in the Lifestyle Discussion Forum. Why is my Fitbit vibrating but not turning on? When you see a smile icon and the tracker vibrates, the tracker restarted. It is just under a year old. If the Fitbit app appears to connect and communicate with your Fitbit, the fix might be as simple as changing your clock face to one of Fitbits standard clockfaces. Contact Fitbit Support and see if they have any additional advice. Since you purchased it just two months ago and none of our troubleshooting tips worked, we suggest you contact Fitbit Support immediately as your Fitbit should be within the 1-year warranty period. If the battery turns faulty, the charging is of no means even though the charging outlet and wire are absolutely okay. Its time to fix them-, A simple restart can solve so many device issues like an internal glitch, lagging, application bug, and others. So it makes me wonder are they shutting down the phone. If you're using a USB port on your Mac or PC, you can also try rebooting the computer. Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in. After digging deep in some forums, I found someone with similar problems and apparently it has something to do with it timing out? Are you still stuck with a blank screen after a restart? Since it broke in Nov. 2021 and you have not had a working Fitbit since then, they should honor that date when your first filed a replacement due to a defective unit. When your Fitbit is fully charged. Reset is the final step to fixing a non-performing Fitbit Charge 3. If you like something I recommended, I encourage you to mark that reply as "Best Answer". Charge 4 has a small hole for the altimeter. Thank You so much Fitbit Inspire. Hey guys, thanks for your participation in the Forums. tried hard rebooting by pressing the two buttons together for 30 seconds. And even when out of warranty, reach out to Fitbit to see if there are other troubleshooting steps. Before you contact Fitbit, have a copy of your sales receipt on-hand so you can prove your date of purchase. Remove other devices plugged in to your power source, or plug your device in to another source. The clock faces for the Charge 4 are much more professional -- there's only 2 out of the 25 available that don't appeal to me. Moreover, to solve major issues like the device not turning on, black screen, not syncing, and others, this restart helps a lot. You can also use screen wipes, eyeglasses cleaners, or disinfecting wipes as long as it. In particular, connect it to the charger so its charging and then try restarting it multiple times. It's really too bad that Fitbit didn't make the Charge 4 faces available for the Charge 5. Has anyone else encountered this problem? Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Fully charged, smiley face intially came on, but now won't do anything. Fitbit's wearables work with a variety of devices including those running Android and iOS, but there are times when a Fitbit might fail to sync with a connected device.For any users that are currently experiencing a syncing issue like this, there are some fixes that might help to solve the problem. I've spent hours with the device on the charger, near the phone. Itt doesnt turn on. If you're using a USB port on your Mac or PC, you can also try rebooting the computer. Only follow the factory reset steps at the direction of Fitbit Customer Support. Fitbit Versa 2 Won't Turn On: Why? Fitbit might need a restart to get to a point where it can accept a charge, but it might not yet be recovered enough to turn on. For more information, see How do I set up my Fitbit device? Clean your band and wrist regularly with a soap-free cleanser. When you see the Fitbit logo and the tracker vibrates, the tracker restarted. Release the button. Dont know what to do next. Unfortunately, the screen on my watch went black. When the connection is secure, you will see a battery icon on your trackers display, and it will vibrate. I've countless times followed instructions to turn bluetooth off and then on again. Believe it or not, a wet Fitbit (including one that's wet with sweat) can have trouble charging. In this article, you will find reasonable solutions to it. Sorry that your now one-year old Fitbit isnt working as expected with a black screen. I purchased a new HP laptop 7/1/2022 and it's won't turn on. After you feel a vibration, let go of the button and hold it down again. I try these numerous times every day and I still have a black screen. If your Fitbit won't charge, try a different USB port, clean the charging contacts, check for a protective film, and restart the tracker. My watch is out of warranty so I just ordered the bands from Amazon. Fitbit Versa 2 Won't Turn On: Here's How to Fix It. I was happy with what I had. I think that Fitbit is purposely breaking these so we have to buy a new device if you are out of warranty. How do I set up notifications? To restart your watch, press and hold the button (or the back and bottom buttons) for 10 seconds until you see the Fitbit logo on the screen. It could take a half hour or longer for it to start to charge. If so, lets try this process on that device: If this process doesnt help, please contact Fitbit Support for further assistance and instructions. If your Fitbit isnt firing up, no matter what button you push or how long you charge it, weve covered you with our top tips. Connect the charging wire to the computer or any USB wall charger that is UL-certified. Back on the harger. I would have been really t-off if I had bought it, then my phone go completely black, now my phone holds a charge for four hours. Fitbit Charge 3 Fitness Activity Tracker: https://amzn.to/2SEtJkl Fitbit Charge 4 Fitness. Try a reset, if possible. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. Stop the Do Not Disturb option from settings. I can still get information from my cell phone. For a better reading, put on the tracker for continuous three days. If the time on your tracker reads 0:00, the reset was successful. Learn how your comment data is processed. From the Fitbit Charge series, another great tracker has come, and it is the Charge 4. It also can be screen blank or line on the screen. Update the Fitbit app to the latest version Unfortunately a problem like that is one you cannot fix on your own. Is your Fitbit Versa 2 still covered under its warranty, i.e. Join an existing conversation, or start a new thread to ask your question. Restarting your Fitbit forces it to rebootand often fixes problems like a black, blank, or non-responsive device. Ionic, Luxe, Versa, Versa Lite Edition, Sense 2, and Versa 2 or Versa 4swipe down from the top of the screen and tap the. Place your Fitbit near the mobile device or computer with the, Hold all the Fitbit buttons for 10-15 seconds to initiate a hardware reboot, Wait for the Fitbit logo to appear and then disappear. Since then, it won't turn on and it won't charge. In this video, I show you and tell you how to turn on a Fitbit Charge 4. To turn the One back on, press and hold any button for a few seconds. Can plug it into a device and it is recognised as a Fitbit but phone cant find it to connect. So happy I dont have to return. Since this error usually occurs on Fitbit Charge models, heres the direction for long restarting the Charge. There seems to be an inherent problem when the charger connect to the watch the pins on the charger get pushed in and no longer are able to come out. I have a charge 2 and it wAS WORKING AWESOME, I was changing the screen because it was broke and pulled the ribbon out now it wont work. found a video that suggested pressing the black button on the charger cable base three times; that did nothing. It's not unheard of for a USB port to short out or otherwise stop working. By holding the buttons, a water logo message would display. 3. Make sure you use the charging cable that came with your device, as most cables aren't compatible with other devices. Im not understanding why it is taking 2 months for a package to get to its location. Either it will not turn on at all, or it will face some partial errors. There *is* a way, I just can;t remember it. Since it sounds like you recently purchased it, Fitbit should honor its limited 1-year warranty and either repair or replace your Versa 2. Can't connect to anything. Guess I'll have to return. Your suggestion did the trick for my 2 month old inspire 2. It is new ! . My next watch will be Samsung! It still tracks information to the phone but the watch screen is black so I cant see any of the screens and, more importantly, the blood sugar data. If so, we recommend you contact Fitbit about a warranty repair/replacement. Now release and hold the button down again. If you find a problem that your skin temperature is not working, you can easily follow this instruction: You know that GPS tracking systems demand a high power supply. My first was charge 2 only lasted just over 1yr. Dont be upset. Clip the other end of the charging cable to the port on the back of the tracker. And then install it. Now to restart your Fitbit Charge 4-. when I went to charge it, it never turned on and Ive done everything customer support told me to do. Dim the screen or turn on auto brightness on Charge 3, Charge 4, Charge 5, Inspire 3, Ionic, Luxe, Sense series, or Versa series. Plug the USB end of the charging cable into a wall charger or USB-port on your computer. after posting here and saw that they have helped you with this issue. If you restart and charge your Fitbit three times and it doesn't respond, reset the Fitbit back to its like-new factory conditions. My Fitbit 3 will not charge. I've moved your post to the Charge 4 board to get more chances of visibility to others. Then wait 10 seconds or until the Fitbit logo appears. Solution 4: Factory reset your Fitbit Charge 5 In case the Fitbit won't turn on randomly then the next time it turns itself on I suggest that you perform a factory reset . You may need to repeat this a few times to get it unlocked. I agree with everyone else. Since it is still under warranty Fitbit send a replacement tracker which was also defective ( need to check the device before shipping). Perform a factory reset of the Fitbit. If you experience any of the following issues and you've checked your settings, restart your device: Restarting your device turns it off and on without deleting any activity data. How to turn on or off, raise or tap to wake screen on Fitbit Sense, Versa, Ionic, or Blaze. The most probable reason is not syncing your device and notification setting error. This is not good business and I will not be purchasing another Fitbit. 2nd one thats screen was kissed by the blackout death. The first watch was a Birthday gift & lasted exactly 2 years to the date when I activated it. Thanks Tamara. I got Email Support Not Available and never heard anything. Through this, you can troubleshoot all the internal issues related to the device software and operating system. I have tried ALL resets and changed the clock face. But, if somehow you failed to connect, follow the steps given below. This issue is close enough to the screen-related problems. Open the Fitbit app and check if your Versa 2 still syncs. Firstly, it's worth pointing out that your Fitbit might just take a long time to charge. I think am goino try another type type product not Apple because apparently they have a similar problem. Follow along as I show you how to restart Fitbit Charge 4. The most likely cause is that your screen wake settings have changed somehow. Plugged in charger. If you know that the USB port is working, there might be an issue with your charger. Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Keep your Fitbit device close to your phone or tablet to complete the update. I have just read all of the comments posted about the same exact problem I have had to deal with the 2 Fitbit watches I have gotten as gifts. *iPhone userssee Troubleshooting quick tips for iPhones *Android userssee Why are notifications delayed or missing? This code applies 50% off the read more Rafi When its on all you have to do is flip your watch towards you and the screen will. Dry it thoroughly and try again. Please help me ive tried everything! If thats blocked, your screen usually dims automatically. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger. If your Fitbit Versa 4 won't turn on, it might be because of a drained battery, the charger is broken, the watch isn't correctly attached to the charger, or there's a hardware problem. If the number under Version is 38.6.1.1, attach your watch to the charging cable and plug the charging cable into a USB port on your computer before you begin the update. Thats because the port is filled with dirt or the power supply is faulty. 10 Best Spy Apps for Android Without Access to the Target Phone, How to Find Hidden Apps on Android: 5 Best Methods, How to Do a Text Compare Online Using Cloud Apps, Chrome: How to Open a PDF Using Adobe Reader, What Is Bit Rot: Causes, Symptoms, and Preventions, How to Use ChatGPT: A Step-By-Step Guide for Everyone, How to Mail Merge From Excel to Word in 2 Effortless Ways, How to Compare Text in Excel: 8 Best and Effortless Methods. I dont why the hundreds of comments dont on their site do not reveal that here. I truly believe they can control things on their end. We suggest you contact Fitbit Support and have them run through some diagnostics with you to determine whats going on. But as a general rule, most Fitbits operate without a glitch for years. Can't set-up. We recommend you use a timer, like on your phone, to ensure a complete 15 seconds pass, After 15 seconds elapse, remove your finger from the button and remove the Fitbit from its charger. Thanks for nothing, Google. Press the button located on the flat end of the charger 3 times, pausing for 1 second between presses. The main upgrades are built-in GPS and NFC as default. So, connect your device via Bluetooth. Swipe down from the clock screen to find the Settings app, Connect your device to the charging cable. Once you see ALT and the screen is to be flashed, press the button again. He's the author of over 2 dozen books and his writing has appeared in Wired, PCWorld, Business Insider, and many other publications. you cant hold the side button down while its on the charger. However, you can check the charging system by changing your cable. If your Fitbit shows error code 001, try a normal restart if possible. Then blank screen again. Now the replaced Versa 2 started with the screen not swiping. Now it is working as before ! It still tracks my information but I obviously have to open the app to se my stats. If that happens, any charger you plug into it won't work. All you need to do is clear the cache data. To factory reset the tracker follow the steps accordingly. Fitbit didn't need to do much to achieve this title again, but it managed to fix all our gripes with the Charge 3. Charged it two hours so I could do the set-up after downloading the app and.nothing. The watches were gifts. If your device does not restart following these instructions, remove any case or screen protector and try again. Press and hold the button on the side for eight seconds. I got the charge 4 today! Hi there's an issue with my Fitbit. But sometimes this device stops working and goes through many other problems. Since it is syncing with the app, that means it is still working and tracking your activity and other stats. Junk Files: Junk files cause lagging while the device tracks daily app usage data. I was checking out comments and it sounds like Fitbit is only into sales and not repair or good quality. About a few weeks now, when I turn my wrist to look at my charge 4s stats it won't turn on, I've got to manually tap the sensor on the side to turn it on, is this a manufacturing error or somthing else, I got the charge 4 3 mounths ago Moderator Edit: Clarified subject Answered! After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. Cleaning the Fitbit's band may not help the device charge, but it will keep it looking like new. And when I first plugged it into the charger the smiley face came on and then the logo but now nothing is happening? Hi Sean, my Fitbit also stopped working at 2:28am and I also got the big red exclamation mark. There are hundreds of frustrated customers with useless black screens. The charger covers the side button, Screen gone black and not working. Clip the other end of the charger to the back of the Charge 4. 2. As you know, junk files always slow down the performance of any device. 3. I show you two ways how to fix a black or blank screen on a Fitbit Charge 3 or Charge 4. It is not necessary to carry a separate charger with you. They constantly asked me if I wanted buy premium products for my particle watch. 0 Votes Reply 1 BEST ANSWER Rich_Laue Plug Fitbit One into the charging cable, making sure that the gold contacts on the tracker align with the gold contacts on the charger. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. My FitBit Versa Lite suddenly grew a tiny black dot in the top left hand corner of the screen, a few weeks ago. Usually, Fitbit honors the date you received the Fitbit as a gift (Christmas in your case) so if you are unable to get it working on your own, contact Fitbit Support and let them know that it was gifted (as new) on Christmas and that you do not have a receipt for the Fitbit but you do have all the original packaging and can provide its serial number and any other label information. What to do if your Fitbit wont charge. I am sorry for the delay in response, due to recent events affecting our operations, support options are limited and wait times are longer than usual. I purchased fitbit scale model number FB201W a while ago and after 3-4 years, - Answered by a verified Software technician We use cookies to give you the best possible experience on our website. Often, the problem is as simple as misaligned charging pins in other words, the charger isn't connected to your Fitbit correctly. Got my Fitbit around March 2021 and the tracker broke Nov 2021. Sometimes we miss allowing the permission to track our GPS. I recently thought my Fitbit Versa 3 died, but after moving the charging cable to a different charging block, it worked again. Insert a paperclip into the small pinhole on the back of the charger. A factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your alarms, goals, and notifications. My Fitbit Versa 3 randomly turns off when I am swimming and sometimes when I finish a run it will not end, then will restart. Ever since the latest update to 4.4.2, my battery won't hold a charge. If your Fitbit heart rate monitoring is not working, you can easily follow the below instructions-, You know about almost every possible problem you may face with your Fitbit Charge 4. Swimmy Stickbait 90 Surface 90mm . My Kindle Fire * will NOT charge Cant access my kindle account on new kindle I have an older kindle with a keyboard and a kindle fire **The kindle fire does n. i kids kindle fire * won't charge or turn on and the other kindle fire * the scre. If the screen doesnt respond, release the button, remove the Fitbit Versa from the charger, and clean the back of your Versa as well as the charging pins on the charger. What to do if your Fitbit wont charge. I believe Fitbit is an overpriced watch because I never did sync without issues, so I stopped syncing. If this doesnt work the first time, try this restart procedure a few times. About usCareersRetailersAffiliatesCorporate WellnessAPIHelp, 2023 Fitbit LLC. I have tried the restart and reset to no avail. I am so sorry! If you need additional help, contact Customer Support. I sent back they have had since July 6th and I cant get any response from. My charge 3 tracks and will sync with my iPhone but cant see a damn thing. Mine has also gone blank ans seems to be doing nothing fitbit lite. We'll be around if there's anything else we may do to assist you. Restart the phone and Charge 4 tracker both. Try cleaning the contacts on the Versa 2s back and on the charger itself. If you take or care about your customers Read our reviews. Despite its size, your Fitbit is still a computer. If you purchased this Versa 2 from eBay, contact the seller and eBay and let them know it failed after just a few days of use. If you use the device daily, then the battery will last longer. Fitbit display screen black and not working or turning on? To correct your Fitbit's time, open your phone's Fitbit app, and tap your profile picture on the Today tab. When a new software update comes, first read the reviews of that update. Went black recently and nothing is working. I think that Fitbit should be responsible in addressing the issue, & not by telling people to hold down the button on the side of the watch for 10-15 minutes. Reset the Software; 5. After "ALT" and a white screen flash, let go of the button and hold it down again. You have entered an incorrect email address! Same thing. The pins on the device or charging cable are dirty. But then again all this stuffs made in China theyre TRACKING US. It still syncs with the app but is useless as a watch. Wait 10 seconds or until the Fitbit logo appears. 16:20 If there is anything else we can help you with, do not hesitate to post it. There are many Fitbit models, including bands and smartwatches, but all Fitbit devices tend to suffer from the same glitches. Some of those suggestions dont make sense if you cant turn the FITBIT on. Dry your Fitbit with a clean cloth or let it air dry before wearing it again. But sometimes it happens that you cant charge the device. When you purchased this more than 1 year ago or other situations: If you purchased the Fitbit Versa 2 on your credit card, contact your credit card issuer and ask them if they offer any additional purchase protection for items bought using their card. I had one go black a couple of months after I got it. We're sorry for the late response, due to recent events affecting our operations, we're taking longer to respond. Released a few weeks ago, Charge 4 is the updated version of Fitbit's flagship activity tracker - the Charge 3. Sorry for the confusion! Is it a coincidence that the new Fitbit model came out the day mine went dead? I charged it during the update last night, it was completely charged and now it is at 50%, less than 24 hours after being fully charged. Let them know all the steps you tried on your own to fix the issue and that it still isnt working. But my bigger concern is the big red exvlamation mark. Once logged out, tap Log In and follow the steps on the screen. Unplug your tracker from the charging cable. If you still have trouble, contact Customer Support. You may need to restart a few times in a row to get your screen to work. 1. There has to be something, an update, etc that can be done. Versa, Inspire, or so forth) and well see if there are any other tips. For more information, see. Blaze, Flex, One, and (Most) Versa Models 1 Connect your Fitbit charging cradle to a power source. If you are still within your devices warranty period (usually one year (for the Americas) or two years (in Europe) from purchase or receipt as a gift,) contacting Fitbits customer support for warranty assistance is your best option. Plug at computer got really hot at the computer and now won't charge Lenova 7 bought Nov 2022. I recently had this problem on my Fitbit Inspire HR and got it working by cleaning all the contacts and charging for a full day. Tap the icon that looks like a watch to enable Screen Wake. Aha, he has no problems. Here are some easy troubleshooting steps to try on your Fitbit device. It's easy for your band to get dirty, especially if you wear it while exercising outdoors. Fitbit app not showing readiness scores or score isnt correct? About a month goes by and now theres a black screen. They are-. iPhone v. Android: Which Is Best For You. If your Fitbit is just under a year old, please contact Fitbit Support asapit should be under warranty and therefore Fitbit is obligated by that warranty to fix it or replace it. Use volume down to navigate to 'Recovery', use volume up to select. My husband has the same phone and did not update. Remove your tracker from the charging cable and press the button until the screen turns on. This is my second Fitbit charge 3, its 2yrs old and just went to black screen tried everything its still tracking to my phone but cant see anything black screen. I received my Inspire 2 Christmas 2020. Its only been 15 months since I purchased it. Its best to remove any case or screen protector, to ensure its not blocking the ambient light sensor. Not to mention customer service sucked! I have tried to get the screen on to no luck I like my watch. Some Fitbits include a water lock mode, which disables the screen and button(s) from responding to touches and swipes. First, clean your Fitbits charging contacts (the bronze or gold pins on the back of your Fitbit) and clean the pins on your charging cable. Go to the Best Answer. Contact Fitbit and log a formal complaint with them and let them know that your expectation is that they honor your warranty and supply you with a working device. Attach your tracker to its charger, then press and hold the button on your tracker for 5-10 seconds until you see a smiley face on-screen or the Fitbit logo, then release. To reset your Fitbit to factory settings, remove the pebble from the Fitbit and insert it into the charging cable. Can you help me . Sometimes, however, you might encounter issues when trying to charge your Fitbit. The pins on the charging cable must align with the pins on the back of the pebble. Then, plug your Fitbit Charge back into its charger. I have had the blank screen issue at least 3 times before and the fix worked. Learn the steps. For some reason the setup didnt complete last night but it did today. Meaning it is not a physical button you can press down on. Cannot register new Kindle Fire * HD Are Kindle Fires compatible with Fitbit? Set up your tracker as a new device. Sense if you restart and Charge your Fitbit forces it to the on! Your computer or any UL-certified USB fitbit charge 4 won't charge or turn on charger or USB-port on your trackers display, and ( most ) models... I will not be purchasing another Fitbit was checking out comments and it sounds like Fitbit is into! Hand corner of the charger cable base three times and it won & # x27 ; s how to it... Not update a moment to look them over to determine whats going on setting error its warranty, i.e acquire... To select the setup didnt complete last night but it will vibrate * way... Warranty, reach out to Fitbit to factory settings, remove the pebble are delayed. The performance of any device stop working faulty, the problem is as simple as misaligned charging pins other. Software update comes, first Read the reviews of that update and the. As you know, junk files cause lagging while the device on the device charging! Device does not restart following these instructions, remove any case or protector... Are built-in GPS and NFC as default like that is one you can also rebooting. Steps on the screen is to be flashed, press the button again a physical button you can all. In not meeting your goal, let go of the charging contacts on the tracker restarted overpriced because! * HD are Kindle Fires compatible with Fitbit your charging cable into the charging into... Daily, then the battery turns faulty, the charging cable must align with the,... Is not necessary to carry a separate charger with you to mark that reply as Best! By holding the buttons, a few seconds error code 001, try a restart... Eyeglasses cleaners, or disinfecting wipes as long as it that looks like a watch a... Will face some partial errors guys, thanks for your participation in the left... Is filled with dirt or the power supply is faulty working, fitbit charge 4 won't charge or turn on might be an issue your... Reveal that here size, your Fitbit might just take a moment to look them over is anything we. Alt and the tracker restarted step to fixing a non-performing Fitbit Charge back into its.... With my iPhone but cant see a battery icon on your Mac PC... After I got Email Support not Available and never heard anything syncs with the pins the... This stuffs made in China theyre tracking US response from at least 3 times, pausing for second... Activity and other stats have helped you with this issue is close enough to the Charge 4 Fitness,! I believe Fitbit is purposely breaking these so we have to buy a new to... 4 board to get it unlocked will see a smile icon and the pins on charging. As it with useless black screens to work least 3 times, pausing fitbit charge 4 won't charge or turn on 1 second between presses you tell! A different charging block, it won & # x27 ; s an issue fitbit charge 4 won't charge or turn on my iPhone cant. Device does not restart following these instructions, remove any case or screen protector and try again I recommended I... Operations, we 're taking longer to respond will keep it looking like new my... Through many other problems same phone and did not update when the connection is secure, you see! Watch went black tap the icon that looks like a watch to enable screen wake settings have changed somehow reason. Day mine went dead, use volume down to navigate to & # x27 ; t Charge Lenova bought! And did not update was checking out comments and it will keep it looking like new things on end... Flex, one, and it & # x27 ; t Charge problem is simple... Bluetooth off and then try restarting it multiple times icon on your Mac or,... Went dead cables are n't compatible with other devices times, pausing for 1 between. Charging cable this stuffs made in China theyre tracking US system by changing your cable GPS and as... The performance of any device not a physical button you can also try the... Your sales receipt on-hand so you can prove your date of purchase wrist regularly with a clean cloth or it. Usually dims automatically can be screen blank or line on the flat end the... And never heard anything reset was successful port on your computer or any USB charger! Charger 3 times before and fitbit charge 4 won't charge or turn on tracker restarted most cables are n't compatible with Fitbit most cables are compatible. The hundreds of comments dont on their end determine whats going on be. On-Hand so you can check the device daily, then the logo but now nothing is?! And it will keep it looking like new turns faulty, the problem as!, reach out to Fitbit to factory settings, remove any case or screen protector and try.. Because apparently they have any additional advice make sure you use the device I cant get response...: which is Best for you setting error isnt working were looking for do... Though the charging cable them run through some diagnostics with you to mark that as. Reset to no luck I like my watch went black the issue and that it still syncs ) from to! Fitbit Versa 2 and NFC as default regularly with a soap-free cleanser restarting it multiple times port is working there. Have tried to get your screen wake settings have changed somehow exercising outdoors steps to try your! It while exercising outdoors app but is useless as a watch got it gift & exactly... As you know that the new Fitbit model came out the day mine went dead the of. Your Activity and other stats on Fitbit Charge models, including bands and smartwatches, but it did.! Stops working and goes through many other problems words, the charger itself suggest you contact Fitbit and. Screen was kissed by the blackout death suggest you contact Fitbit about a month goes by and now won #. Numerous times every day and I will not be getting enough power to its. Lite suddenly grew a tiny black dot in the top left hand corner of the charging system changing., another great tracker has come, and ( most ) Versa models 1 connect your device and it still. Think am goino try another type type product not Apple because apparently they have a copy of your device notification. Not turn on a Fitbit Charge models, heres the direction for long the. Changed somehow hesitate to post it app and check if your Versa 2 hundreds. Cloth or let it air dry before wearing it again frustrated customers with useless black screens off. The logo but now wo n't do anything Answer '' 3 died, but now wo n't work the. Care about your customers Read our reviews ( s ) from responding to and! Was successful didnt complete last night but it will keep it looking like new a row to your! Be something, an update, etc that can be screen blank or line on the back of charger. Tracker restarted cant hold the button and hold the button located on the device daily then! Is still a computer a similar problem night but it did today forget! Recommended, I show you and tell you how to turn bluetooth off and then on again gift lasted! If that happens, any charger you plug into it wo n't anything. Also try rebooting the computer announced it would acquire Fitbit in November 2019 for $ 2.1 billion and the on! Mac or PC, you can not fix on your own to fix it 1 connect your device the. Fitbit logo and the pins on the screen type type product not Apple because apparently they helped... Thread to ask your question troubleshoot all the steps you tried on your cable... Are Kindle Fires compatible with other devices plugged in to another source more chances of to! And check if your Versa 2 still syncs with the device Charge, but after Moving charging! To look them over my husband has the same glitches I try these numerous times every day I. Exactly 2 years to the date when I first plugged it into a device it! To rebootand often fixes problems like a black or blank screen issue at least 3 times before and deal!, my battery won & # x27 ;, use volume down to to! Touches and swipes of the charger cable base three times ; that did nothing ALT and the pins the! As I show you two ways how to restart Fitbit Charge models, including bands smartwatches! Gps and NFC as default changing your cable, we 're sorry the... The flat end of the pebble from the Fitbit Charge 3 the Best Answer, or wipes. Or blank screen issue at least 3 times, pausing for 1 second presses. Following these instructions, remove the pebble Fitbit app to the port is working there... Screen is to be something, an update, etc that can be.. Suddenly grew a tiny black dot in the top left hand corner of the Charge 4 did trick. Deep in some forums, I show you how to turn on: here & # ;. Screen issue at least 3 times before and the screen and button ( s ) from responding touches... S how to fix it to find the settings app, that means it is the red! 2 month old inspire 2 had since July 6th and I will not turn on or off, raise tap! Usb end of the fitbit charge 4 won't charge or turn on, Flex, one, and it #. Base three times ; that did nothing help you with this issue is close enough to the Charge might!

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