virgin voyages cancellation policy covidnicknames for the name memphis

You must get, and cover, all the appropriate tests and medical clearances if your home country requires you to do so prior to flying home. Passengers who test positive or who have been exposed will also be granted 100% FCC. How To Cope With Cruising's Pause? If you test positive prior to your sail, we have credit/refund policies so you can join us soon Before the voyage: At the terminal: 2. Related: Cunard becomes one of the first lines to mandate vaccine boosters. Sailings booked after March 31, 2022, and those departing after Sept. 30, 2022, are not covered and will be refunded according to the line's standard cancellation policy. In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. Related: A Disney cruise vs. a visit to Disney World during the pandemic. Please note that if any of these items are brought on the ship, they will be confiscated before you board the ship: Any questions, clarifications or exceptions to this list must be requested from the Ships Security Officer Only. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. On the day of your sail, please arrive at the terminal at your selected arrival slot as specified in the Sailor App. Please head to our Sailor Appto complete the health-check form at least 24 hours before embarkation. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. When Virgin cancels the cruise: Guests are notified of changes and offered either a full refund with a bonus of 25 percent of the fare in future voyage credits or up to 200 percent in FVCs on some cancelled sailings. We also deploy body cameras on our Security Team members. Reservations are subject to change or cancellation in the event of a full-ship charter, and in such event, Virgin Voyages shall refund all passage moneys paid by a Guest. If this determination is made by Virgin Voyages as to any Guest in mid-Voyage, such Guest may be left at any port or place the vessel calls without any liability to Virgin Voyages. The safety and security of our Guests and vessel are paramount. For an explanation of our Advertising Policy, visit. Again, well leave the fun packing elements to your discretion (after all, you know how you like to vacation), but we have some recommendations about what to bring and how to bring them. The list of things that are prohibited on board, 4. If you test positive, you will be denied boarding. For bookings made prior to May 31, 2022, for voyages departing before September 30, 2022, passengers can cancel up to 30 days before sailing and receive a full refund to the original form of payment, minus any nonrefundable amounts, which will instead be issued as FCC. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. 5. Once you check in, youll receive your Band and board the ship. Spa treatments. Change names on the reservation; permissible up to 48 hours before your Voyage sailing date. COVID-19 information hub We want to ensure your journey with us is seamless, from determining travel and entry requirements to our health and safety procedures. For an up-category change, applicable fare increase is due at time of change. Anyone in those situations is eligible to receive a refund or FCC. A deposit is required to confirm a reservation in the amount of 20% of the total Voyage fare, excluding add-on components and ancillary purchases made prior to sailing, and taxes and fees. For example, if you test positive for COVID or were in close contact with a positive case on day 2 of a 4-night voyage, and needed to quarantine/ isolate for the last 2 days you would receive a 50% FVC based on the voyage fare paid, excluding taxes and fees. Thats especially true if your sailing is several months away. Ticket Contract for All Guests except those from UK, The Package Travel and Linked Travel Arrangements Regulations 2018, These are our standard booking policies. So if you booked a flight or hotel add-on to your Voyage, it is the day the first add-on begins. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Receive a Future Voyage Credit in the amount paid that can be applied to a new sailing up to 1 year after the original Voyage date. Guests are under no obligation to identify themselves solely because they have a disability when they seek no special assistance, special services, or privileges. An inherent risk of exposure to COVID-19 exists in any public place where people are present. If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you cant or dont want to embark. Guests underThe Package Travel and Linked Travel Arrangements Regulations 2018. The transportation of Guests (or Sailors as we refer to in our brand vernacular) and baggage is governed by theTicket Contract. The Band is your room key, wallet, bar and restaurant tab all in one with just one, simple tap. We may desire to use such imagery/footage in our marketing or promotional materials in print, on television, on our website, on our social media sites, or other media. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Passengers are able to cancel closer to the sailing date if they or someone in their travel party tests positive for COVID-19. Our Voyages are adult-only, so Guests must be at least 18 years old to sail with us. We ask that all Guests complete the online check-in as soon as possible. Related: Curious about Holland Americas newest Rotterdam? There are even more places your Platinum Card can get you complimentary entry and exclusive perks. If you are. Virgin Voyages has one of the most generous refund offers on cruises cancelled by the cruise line and even when you cancel or make changes to your booking, Virgin's policies are a bit different from the norm. The minimum age to book a Voyage is 18 years old. This web page or any of the Additional Terms & Conditions below may be withdrawn at any time, in our sole discretion, with or without notice. For down-category change, fare decrease will be provided in the form of onboard credit or Future Voyage Certificate. Credits must be used by May 31, 2022, to book a new cruise that departs by Dec. 31, 2022. We further reserve the right to request a medical certificate affirming the stage of pregnancy, and to refuse passage if we and/or the Master are not satisfied that the Guest will be safe during the passage. Cancellations shall be deemed effective at 11:59 p.m. local east coast United States time on the date Guest communicates such cancellation. The line will also retain a $100 penalty fee, which is returned to guests in the form of onboard credit to be used for a future booking. Weve outlined a few recommendations about approaching travel to and from the ship the trains, planes, and automobiles in between. Related: Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster). Furthermore, you grant to us or our affiliates a license to forever use such photographs, film, images, tapings and/or recordings of your likeness, voice and sound, as the case may be, in all media and in all forms, including, without limitation, advertising, promotional materials, publicity, digitized images, social media, broadcasts, videos, films, commercials, merchandise, governmental investigations, and litigation without further compensation or any limitation whatsoever. But if you need help, well do our utmost to provide it. Travelers who were booked on now-canceled sailings on the Resilient Lady can request a full refund of their trip (plus a 25% future voyage credit), or choose the "Double Your Value" option for a. We may have special offers in place, so click here or the Offer Terms and Conditions link above (both link to the same place). It certainly pays to know what refund you can expect and how to claim it. Plus, your own feed of TPG content. Having neurological conditions, such as dementia, can make you more likely to get severely ill from COVID-19. Rather than cancel, booked passengers on departures through May 31, 2022, can instead choose to change their sailing date at no cost if it's done at least 15 days prior to the embarkation date. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements beginning 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. 25 Feb/23. Please refer to theCDCs criteria for when not to travel, and note if any of their recommendations apply to you. Ready-to-Sail is required information for every Sailor in a reservation and includes the following: Sailors can add/confirm Ready-to-Sail information through any of the following avenues: The Band is your room key, wallet, bar, and restaurant tab all in one with just one, simple tap. Cost includes $12.95 plus applicable local sales tax. Our biggest priority is keeping you safe and giving you a sense of confidence when you sail with us, so were putting together our procedures based on the most reliable guidelines out there. From extensive cleaning measures, to a first-to-sea, high-tech air filtration system, plus a fully vaccinated and boosted Crew our top priority is creating the safest environment possible so you can focus on soaking up your vacation. We've made it safe, so you can do everything. Refer to your specific ticket, provided at the time of booking. The first thing to know is that seven days beyond booking, your deposit is non-refundable. We have processes in place to ensure you get home safely if you test positive for COVID on board. Our pre-boarding screening policies and communications, 3. Executives hint at an answer. Richard Branson-backed Virgin Voyages on Thursday unveiled a list of anti-coronavirus measures it planned to implement when cruising resumes that included "rapid and effective COVID-19 testing for all sailors and crew prior to embarking." "Sailors" is the term that Virgin Voyages uses for . More than 60 in Economy. Standard cancellation policies are found in the ticket contract. Related: Heres a first look at Celebritys new Celebrity Apex. In some cases, the answer is yes. Find out how here. We may have special and/or limited booking or cancellation policies in place for limited times, so click here or the Offer Terms and Conditions link below. Plan Far, Far Ahead, Royal Caribbean International Cruise Line Refund Policies, Holland America Line Cruise Refund Policies, Scarlet Lady handover from shipyard to Virgin Voyages. Medications, swimwear, running shoes, party dress, Well need you to book your disembarkation slot so that we can all get off the ship in a spaced-out fashion. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Further, your vessel may not be able to immediately evacuate a Guest in an emergency situation due to the ships location relative to the nearest evacuation-capable platform. Virgin Voyages will have no further responsibility toward Guest in this instance; the cost of return to the port of embarkation or Guests home will be borne by the Guest. Based on local regulations, masks may be required during embark and disembarkation in COVID testing sites, terminal buildings, and while on shuttle bus services. The new Richard Branson-backed cruise company, which has yet to officially debut, announced the new policy on Tuesday and said it would apply to all departures once the line starts up sailings later this year. Your Ticket Contract and the Privacy Policy contain more information on the above. All money will be forfeited for cancellations two weeks or less before sailing. Guests will be able to change the date of their booking without a change fee or place their fare into credit with the cancellation fee waived. They will receive 100% of the cruise fare paid in the form of FCC. Virgin calls their FCCs Future Voyage Credits or FVCs. Beyond that, there are no other COVID-specific refund policies. Make sure to plan ahead as they'll only allow those more than two weeks out from their second dose before boarding. Such a Guest will be responsible for all applicable fees and travel expenses to that subsequent port of call. Virgin Atlantic Holidays Booking Conditions All bookings with Virgin Atlantic Holidays are subject to these Booking Conditions and Useful Information. Virgin Voyages announced that all passengers and crew must be fully vaccinated for Covid-19 before embarking on its ship. There's complimentary WiFi on board, so you dont need to check with your provider about data roaming charges. If a refund request is not made by that time, passengers will automatically receive credit for a future voyage. While we are as disappointed as you are, know that this is just a temporary setback and will not stop us from becoming the world's most irresistible holiday. Disney allows passengers who test positive for COVID-19, who have symptoms of COVID-19 or who have had a known exposure to someone with COVID-19 in the past 14 days to request either a full refund to their original form of payment or a credit to be applied toward a future Disney Cruise Line sailing. For your comfort and convenience, we recommend that Guests arrive at your selected arrival slot noted on your Voyage documents. For our UK Guests: any conflict between any of the items above andThe Package Travel and Linked Travel Arrangements Regulations 2018will be resolved in favor of the latter when deviation from the regulations is not permitted. For Sailors who test positive for COVID-19 or refuse to quarantine. Keeping our Crew members safe and healthy. For more information, see the Cancellation Policies section on the Virgin Voyages terms and conditions page. From 120 days before sailing, no refunds are offered, only future cruise credit in some cases, based on the time frame of the cancellation as outlined under important dates below. Should you get Global Entry or TSA PreCheck? While we seek to provide reasonable protection for your comfort and safety on board our vessels, we cannot guarantee freedom from all risks associated with war, terrorism, crime, or other potential sources of harm. Pricing guarantees: Virgin does not offer refunds due to price drops after booking. You will be offered complimentary ShipEats, on demand entertainment on your cabin TV, WiFi, and Virgin Voyages will cover medical care and testing expenses on board the ship. While our ships comply with all U.S. Centers for Disease Control requirements for the prevention, response, and mitigation of communicable diseases, to include COVID-19, our vessel is equipped to provide basic medical care only. For all new bookings from 24 June onwards, our terms and conditions will set out your options to rebook or cancel your holiday. But you do have the option to transfer, sell, or otherwise have someone go in your place up to 48 hours before your Voyage. Enrollment required. Welcome to help centre. Sailors who traveled with you to the terminal (close contacts) will also be denied boarding even if their COVID results are negative. However, sailings booked after April 30, 2021, don't qualify, so any bookings made in the latter half of 2021 or in 2022 will fall under the line's standard refund policy. Submit an insurance claim if travel protection (aka travel insurance) was purchased. Virgin Voyages is not responsible for any representations or conduct of your travel agent, including, but not limited to, failure to remit your deposit or other funds to Virgin Voyages, for which you shall at all times be liable to Virgin Voyages, or any failure to remit a refund from Virgin Voyages to you. Although conditions on cruise ships are generally safer than on land, you might be wondering if theres a way to cancel or postpone your voyage due to COVID-19 concerns. But lets get down to the details of exactly what that will look like: Below you can find a detailed list of everything were doing to keep it clean and ship shape by: From keeping the ship fresh with optimal air flow to high-tech purification systems, were keeping it all flowing by: Our Crew members receive regular tests and health checks. This is also true for anyone who tests positive for COVID-19 or who has been a close contact of someone who has tested positive within 30 days of embarkation day. Virgin Voyages may, but is not obliged to, substitute another ship for any sailing and cannot be liable for any loss to Guests by reason of such cancellation, advancement, postponement or substitution. Tips about safe travel from and to the ship. You can also email healthcheck@virginvoyages.com if you return with a positive result. You can, of course, unsubscribe at any time. Primary immunodeficiency is caused by genetic defects that can be inherited. Virgin Voyages reminds all Guests that they must ultimately assume responsibility for their actions while ashore. While our standard booking policies provide options and flexibility should plans change, from time to time we may activate a specifically branded Flexible Booking Policies offer, or other special offers, that may affect bookings, deposits, payment schedules, cancellations, and/or refunds on cancelled voyages. We have taken enhanced health and safety measures to prevent a COVID-19 outbreak. Guests may consider self-identifying their disability where notice to the vessel crew would prevent misunderstanding of a Guests particular impairment or disability. Related: Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing. If you have paid in full, the amount will be issued in the form of FCC. 1. Virgin took the strong move to ensure a safer environment for all its passengers (they call them sailors) and crew by mandating COVID-19 vaccination for everyone onboard. You must notify Carnival of a positive result or exposure within 24 hours of receiving it. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements starting 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. For sailings departing through Sept. 30, 2022, travelers can cancel at least 60 days from their sailing date for reimbursement. In order to come on board, we ask that our Sailors abide by our rules in terms of what is prohibited on board. Water or soft drinks in boxes and cans are permitted in hand luggage only, Anything you want (or need) to use right away. As the world changes, were evolving our practices and testing protocols as well. Credits must be used to book a voyage that departs on or before Sept. 30, 2022. The new sail date must be within a year of the originally-scheduled Voyage sailing date. This offer does not apply to world cruises or world cruise segments. We will look after you if you test positive for COVID on board. The line has also made allowances for anyone who tests positive for COVID-19, has a member of their party test positive or who has been deemed a close contact within 14 days of sailing. While well leave the creative packing choices up to you, there are a few things we already have on board that you wont need to bring along. Smoking areas are provided around the ship. Guests with Special Needs Reservations may be booked directly by travel agents or tour operators using our FirstMates.com website. Virgin Voyages strongly recommends that Guests and their travel professionals obtain and consider such information when making travel decisions. Plus, unlike most other lines credits, Vikings are transferable, so you can gift them to a friend or family member if you dont think youll use them. Per Guest taxes and fees will be collected or refunded to the original credit card(s) on file if the taxes and fees on the new sailing date differ from the original. For Sailors who test positive for COVID-19 before embarking on its ship fare in... May 31, 2022, to book a Voyage that departs on before! List of things that are prohibited on board, we ask that Sailors! To know is that seven days beyond booking, your deposit is non-refundable and their travel professionals and. Hotel add-on to your specific ticket, provided at the terminal ( close contacts ) will be!, our terms and conditions will set out your options to rebook cancel! Is due at time of change or exposure within 24 hours before your Voyage documents is at.: Take a look at Carnivals Mardi Gras ( yes, the one with the coaster! 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Refer to theCDCs criteria for when not to travel, and automobiles in between be responsible all... And crew must be used by may 31, 2022, to book Voyage! Contract and the Privacy Policy contain more information, see the cancellation policies section on the.... Fare increase is due at time of change communicates such cancellation Voyage Well,... Applicable local sales tax cancellations two weeks or less before sailing crew must be fully vaccinated for before. Visit to Disney world during the pandemic the world changes, were evolving practices. 60 days from their sailing date for reimbursement the list of things that are on. Ill from COVID-19 through Sept. 30, 2022 or hotel add-on to your Voyage, it is the of... Amount will be forfeited for cancellations two weeks or less before sailing to your sailing! Fare decrease will be forfeited for cancellations two weeks or less before sailing please arrive at selected! In the form of FCC exposure to COVID-19 exists in any public place where are. Please head to our Sailor Appto complete the health-check form at least 60 days from their virgin voyages cancellation policy covid if! Booking, your deposit is non-refundable severely ill from COVID-19 Band is your room key, wallet, bar restaurant... Professionals obtain and consider such information when making travel decisions new bookings from 24 June onwards, our and...: Cunard becomes one of the originally-scheduled Voyage sailing date if they or in! Your specific ticket, provided at the terminal at your selected arrival slot noted on your Voyage sailing.... 'S complimentary WiFi on board, so you can expect and how to claim.! Arrive at the terminal at your selected arrival slot as specified in ticket... Voyages are adult-only, so you can, of course, unsubscribe at any time your... May be booked directly by travel agents or tour operators using our FirstMates.com website you return with positive. 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